Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,845
357
5,202
6.86%
23.88%
2024
4,139
257
4,396
5.85%
23.31%
2023
3,430
205
3,635
5.64%
22.83%
2022
3,599
216
3,815
5.66%
23.10%
2021
3,510
161
3,671
4.39%
22.81%
2020
2,865
135
3,000
4.50%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
245
27
272
9.93%
49.08%
2024
230
27
257
10.51%
47.46%
2023
218
40
258
15.50%
47.29%
2022
219
32
251
12.75%
45.44%
2021
219
32
251
12.75%
44.40%
2020
126
20
146
13.70%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
136
50
186
26.88%
42.44%
2024
107
36
143
25.17%
41.75%
2023
133
42
175
24.00%
38.64%
2022
97
21
118
17.80%
39.39%
2021
116
38
154
24.68%
40.41%
2020
102
44
146
30.14%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
136
29
165
17.58%
38.98%
2024
147
39
186
20.97%
39.58%
2023
242
61
303
20.13%
36.96%
2022
179
43
222
19.37%
37.07%
2021
220
66
286
23.08%
39.17%
2020
275
64
339
18.88%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
1
2
50.00%
13.25%
2024
1
0
1
0.00%
12.32%
2022
1
0
1
0.00%
11.13%
2021
3
2
5
40.00%
18.93%
2020
1
1
2
50.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
818
69
887
7.78%
45.21%
2024
703
60
763
7.86%
45.23%
2023
572
74
646
11.46%
44.64%
2022
634
114
748
15.24%
46.15%
2021
665
68
733
9.28%
46.87%
2020
542
68
610
11.15%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5
1
6
16.67%
35.33%
2023
2
0
2
0.00%
35.67%