Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,139
257
4,396
5.85%
23.31%
2023
3,430
205
3,635
5.64%
22.83%
2022
3,599
216
3,815
5.66%
23.10%
2021
3,510
161
3,671
4.39%
22.81%
2020
2,865
135
3,000
4.50%
21.51%
2019
3,184
208
3,392
6.13%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
230
27
257
10.51%
47.45%
2023
218
40
258
15.50%
47.29%
2022
219
32
251
12.75%
45.44%
2021
219
32
251
12.75%
44.40%
2020
126
20
146
13.70%
42.45%
2019
116
27
143
18.88%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
107
36
143
25.17%
41.74%
2023
133
42
175
24.00%
38.64%
2022
97
21
118
17.80%
39.39%
2021
116
38
154
24.68%
40.41%
2020
102
44
146
30.14%
48.09%
2019
71
30
101
29.70%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
147
39
186
20.97%
39.58%
2023
242
61
303
20.13%
36.96%
2022
179
43
222
19.37%
37.07%
2021
220
66
286
23.08%
39.17%
2020
275
64
339
18.88%
35.42%
2019
334
83
417
19.90%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
0
1
0.00%
12.32%
2022
1
0
1
0.00%
11.13%
2021
3
2
5
40.00%
18.93%
2020
1
1
2
50.00%
20.93%
2019
3
3
6
50.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
703
60
763
7.86%
45.22%
2023
572
74
646
11.46%
44.64%
2022
634
114
748
15.24%
46.15%
2021
665
68
733
9.28%
46.87%
2020
542
68
610
11.15%
43.90%
2019
826
124
950
13.05%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5
1
6
16.67%
35.33%
2023
2
0
2
0.00%
35.67%