Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
63,453
2,864
66,317
4.32%
23.88%
2024
61,720
2,882
64,602
4.46%
23.31%
2023
59,227
3,053
62,280
4.90%
22.83%
2022
59,692
2,549
62,241
4.10%
23.10%
2021
0
0
0
0.00%
22.81%
2020
94,762
2,032
96,794
2.10%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
216
171
387
44.19%
49.08%
2024
237
165
402
41.04%
47.46%
2023
176
171
347
49.28%
47.29%
2022
212
156
368
42.39%
45.44%
2021
293
180
473
38.05%
44.40%
2020
224
132
356
37.08%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
808
592
1,400
42.29%
42.44%
2024
684
580
1,264
45.89%
41.75%
2023
833
620
1,453
42.67%
38.64%
2022
749
639
1,388
46.04%
39.39%
2021
984
701
1,685
41.60%
40.41%
2020
537
485
1,022
47.46%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9,723
3,888
13,611
28.57%
38.98%
2024
8,475
3,978
12,453
31.94%
39.58%
2023
12,932
4,539
17,471
25.98%
36.96%
2022
7,376
3,297
10,673
30.89%
37.07%
2021
8,159
4,286
12,445
34.44%
39.17%
2020
6,105
3,493
9,598
36.39%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
5
7
71.43%
83.87%
2024
2
4
6
66.67%
81.44%
2023
1
3
4
75.00%
74.87%
2022
2
0
2
0.00%
72.69%
2021
1
3
4
75.00%
79.01%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3
0
3
0.00%
13.25%
2024
2
4
6
66.67%
12.32%
2023
1
4
5
80.00%
16.34%
2022
2
4
6
66.67%
11.13%
2021
4
9
13
69.23%
18.93%
2020
9
11
20
55.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,823
2,665
5,488
48.56%
45.21%
2024
2,692
2,684
5,376
49.93%
45.23%
2023
2,446
2,558
5,004
51.12%
44.64%
2022
2,190
2,224
4,414
50.39%
46.15%
2021
3,181
2,692
5,873
45.84%
46.87%
2020
2,414
1,913
4,327
44.21%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
303
108
411
26.28%
34.83%
2024
300
93
393
23.66%
35.33%
2023
310
85
395
21.52%
35.67%
2022
346
101
447
22.60%
37.14%
2021
381
84
465
18.06%
35.46%
2020
181
49
230
21.30%
33.86%