Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
30,446
1,398
31,844
4.39%
23.88%
2024
24,725
1,152
25,877
4.45%
23.31%
2023
29,111
1,504
30,615
4.91%
22.83%
2022
29,537
1,277
30,814
4.14%
23.10%
2021
0
0
0
0.00%
22.81%
2020
44,703
1,007
45,710
2.20%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
169
114
283
40.28%
49.08%
2024
105
84
189
44.44%
47.46%
2023
132
109
241
45.23%
47.29%
2022
140
104
244
42.62%
45.44%
2021
142
83
225
36.89%
44.40%
2020
143
80
223
35.87%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
283
207
490
42.24%
42.44%
2024
192
172
364
47.25%
41.75%
2023
293
217
510
42.55%
38.64%
2022
263
222
485
45.77%
39.39%
2021
0
0
0
0.00%
40.41%
2020
188
170
358
47.49%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,259
2,466
9,725
25.36%
38.98%
2024
5,092
2,008
7,100
28.28%
39.58%
2023
8,121
2,668
10,789
24.73%
36.96%
2022
5,418
2,105
7,523
27.98%
37.07%
2021
4,517
1,811
6,328
28.62%
39.17%
2020
4,194
1,924
6,118
31.45%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
83.87%
2024
0
1
1
100.00%
81.44%
2023
0
1
1
100.00%
74.87%
2021
0
1
1
100.00%
79.01%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
0
1
0.00%
13.25%
2024
1
1
2
50.00%
12.32%
2023
0
1
1
100.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
1
2
3
66.67%
18.93%
2020
3
4
7
57.14%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,331
1,201
2,532
47.43%
45.21%
2024
977
966
1,943
49.72%
45.23%
2023
1,138
1,162
2,300
50.52%
44.64%
2022
1,065
1,025
2,090
49.04%
46.15%
2021
1,168
932
2,100
44.38%
46.87%
2020
1,186
841
2,027
41.49%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
284
93
377
24.67%
34.83%
2024
153
50
203
24.63%
35.33%
2023
301
70
371
18.87%
35.67%
2022
296
101
397
25.44%
37.14%
2021
275
53
328
16.16%
35.46%
2020
234
64
298
21.48%
33.86%