Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,155
1,636
8,791
18.61%
23.88%
2024
6,400
1,485
7,885
18.83%
23.31%
2023
5,859
1,300
7,159
18.16%
22.83%
2022
4,937
1,075
6,012
17.88%
23.10%
2021
3,818
825
4,643
17.77%
22.81%
2020
2,997
597
3,594
16.61%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
105
81
186
43.55%
49.08%
2024
90
84
174
48.28%
47.46%
2023
96
92
188
48.94%
47.29%
2022
90
85
175
48.57%
45.44%
2021
84
92
176
52.27%
44.40%
2020
76
82
158
51.90%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23
14
37
37.84%
38.98%
2024
23
15
38
39.47%
39.58%
2023
32
19
51
37.25%
36.96%
2022
23
14
37
37.84%
37.07%
2021
27
14
41
34.15%
39.17%
2020
39
16
55
29.09%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,088
1,695
3,783
44.81%
45.21%
2024
1,721
1,365
3,086
44.23%
45.23%
2023
1,441
1,131
2,572
43.97%
44.64%
2022
1,050
1,012
2,062
49.08%
46.15%
2021
868
2,114
2,982
70.89%
46.87%
2020
734
1,642
2,376
69.11%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
34.83%
2024
0
0
0
0.00%
35.33%
2023
0
0
0
0.00%
35.67%