Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
37,456
15,834
53,290
29.71%
23.88%
2024
41,890
19,418
61,308
31.67%
23.31%
2023
43,278
20,576
63,854
32.22%
22.83%
2022
43,417
23,519
66,936
35.14%
23.10%
2021
44,869
24,319
69,188
35.15%
22.81%
2020
35,781
20,419
56,200
36.33%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
149
221
370
59.73%
49.08%
2024
190
230
420
54.76%
47.46%
2023
162
208
370
56.22%
47.29%
2022
132
228
360
63.33%
45.44%
2021
154
296
450
65.78%
44.40%
2020
124
236
360
65.56%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
38.98%
2024
0
1
1
100.00%
39.58%
2023
0
0
0
0.00%
36.96%
2022
0
0
0
0.00%
37.07%
2021
0
3
3
100.00%
39.17%
2020
1
5
6
83.33%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
2
2
100.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
0
1
1
100.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11,208
24,287
35,495
68.42%
45.21%
2024
12,683
29,905
42,588
70.22%
45.23%
2023
12,028
31,588
43,616
72.42%
44.64%
2022
12,007
35,415
47,422
74.68%
46.15%
2021
12,794
40,837
53,631
76.14%
46.87%
2020
11,983
35,471
47,454
74.75%
43.90%