Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										9,658
									
									
										1,248
									
									
										10,906
									
									
										11.44%
									
									
										23.31%
									
								
										2023
									
									
										4,128
									
									
										606
									
									
										4,734
									
									
										12.80%
									
									
										22.83%
									
								
										2022
									
									
										591
									
									
										330
									
									
										921
									
									
										35.83%
									
									
										23.10%
									
								
										2021
									
									
										316
									
									
										155
									
									
										471
									
									
										32.91%
									
									
										22.81%
									
								
										2020
									
									
										311
									
									
										73
									
									
										384
									
									
										19.01%
									
									
										21.51%
									
								
										2019
									
									
										504
									
									
										175
									
									
										679
									
									
										25.77%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										585
									
									
										364
									
									
										949
									
									
										38.36%
									
									
										47.45%
									
								
										2023
									
									
										463
									
									
										334
									
									
										797
									
									
										41.91%
									
									
										47.29%
									
								
										2022
									
									
										295
									
									
										168
									
									
										463
									
									
										36.29%
									
									
										45.44%
									
								
										2021
									
									
										229
									
									
										107
									
									
										336
									
									
										31.85%
									
									
										44.40%
									
								
										2020
									
									
										251
									
									
										113
									
									
										364
									
									
										31.04%
									
									
										42.45%
									
								
										2019
									
									
										561
									
									
										217
									
									
										778
									
									
										27.89%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										119
									
									
										240
									
									
										359
									
									
										66.85%
									
									
										41.74%
									
								
										2023
									
									
										110
									
									
										283
									
									
										393
									
									
										72.01%
									
									
										38.64%
									
								
										2022
									
									
										82
									
									
										198
									
									
										280
									
									
										70.71%
									
									
										39.39%
									
								
										2021
									
									
										89
									
									
										171
									
									
										260
									
									
										65.77%
									
									
										40.41%
									
								
										2020
									
									
										85
									
									
										215
									
									
										300
									
									
										71.67%
									
									
										48.09%
									
								
										2019
									
									
										105
									
									
										134
									
									
										239
									
									
										56.07%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										35.42%
									
								
										2019
									
									
										209
									
									
										97
									
									
										306
									
									
										31.70%
									
									
										35.34%
									
								
										Medical Professional Liability (Claims Made)
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										130
									
									
										130
									
									
										100.00%
									
									
										96.09%
									
								
										2023
									
									
										1
									
									
										206
									
									
										207
									
									
										99.52%
									
									
										95.22%
									
								
										2022
									
									
										7
									
									
										283
									
									
										290
									
									
										97.59%
									
									
										96.00%
									
								
										2021
									
									
										92
									
									
										230
									
									
										322
									
									
										71.43%
									
									
										93.58%
									
								
										2020
									
									
										12
									
									
										83
									
									
										95
									
									
										87.37%
									
									
										94.02%
									
								
										2019
									
									
										0
									
									
										11
									
									
										11
									
									
										100.00%
									
									
										94.59%
									
								
										Medical Professional Liability (Occurrence)
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3
									
									
										80
									
									
										83
									
									
										96.39%
									
									
										92.29%
									
								
										2023
									
									
										0
									
									
										76
									
									
										76
									
									
										100.00%
									
									
										92.52%
									
								
										2022
									
									
										3
									
									
										118
									
									
										121
									
									
										97.52%
									
									
										92.14%
									
								
										2021
									
									
										0
									
									
										48
									
									
										48
									
									
										100.00%
									
									
										91.74%
									
								
										2020
									
									
										41
									
									
										186
									
									
										227
									
									
										81.94%
									
									
										93.85%
									
								
										2019
									
									
										49
									
									
										249
									
									
										298
									
									
										83.56%
									
									
										93.92%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										26
									
									
										2,321
									
									
										2,347
									
									
										98.89%
									
									
										81.44%
									
								
										2023
									
									
										15
									
									
										1,960
									
									
										1,975
									
									
										99.24%
									
									
										74.87%
									
								
										2022
									
									
										12
									
									
										1,352
									
									
										1,364
									
									
										99.12%
									
									
										72.69%
									
								
										2021
									
									
										8
									
									
										869
									
									
										877
									
									
										99.09%
									
									
										79.01%
									
								
										2020
									
									
										6
									
									
										680
									
									
										686
									
									
										99.13%
									
									
										80.13%
									
								
										2019
									
									
										4
									
									
										651
									
									
										655
									
									
										99.39%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,709
									
									
										1,160
									
									
										2,869
									
									
										40.43%
									
									
										12.32%
									
								
										2023
									
									
										1,714
									
									
										1,311
									
									
										3,025
									
									
										43.34%
									
									
										16.34%
									
								
										2022
									
									
										1,566
									
									
										1,617
									
									
										3,183
									
									
										50.80%
									
									
										11.13%
									
								
										2021
									
									
										1,003
									
									
										1,267
									
									
										2,270
									
									
										55.81%
									
									
										18.93%
									
								
										2020
									
									
										75
									
									
										386
									
									
										461
									
									
										83.73%
									
									
										20.93%
									
								
										2019
									
									
										124
									
									
										477
									
									
										601
									
									
										79.37%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										4,208
									
									
										289
									
									
										4,497
									
									
										6.43%
									
									
										45.22%
									
								
										2023
									
									
										3,123
									
									
										197
									
									
										3,320
									
									
										5.93%
									
									
										44.64%
									
								
										2022
									
									
										193
									
									
										13
									
									
										206
									
									
										6.31%
									
									
										46.15%
									
								
										Product Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										84.35%
									
								
										2023
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										68.07%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.84%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.45%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										83.02%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										63.97%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.55%
									
								
										2022
									
									
										0
									
									
										2
									
									
										2
									
									
										100.00%
									
									
										56.52%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.74%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										61.51%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.02%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										542
									
									
										739
									
									
										1,281
									
									
										57.69%
									
									
										35.33%
									
								
										2023
									
									
										547
									
									
										571
									
									
										1,118
									
									
										51.07%
									
									
										35.67%
									
								
										2022
									
									
										349
									
									
										395
									
									
										744
									
									
										53.09%
									
									
										37.14%
									
								
										2021
									
									
										558
									
									
										432
									
									
										990
									
									
										43.64%
									
									
										35.46%
									
								
										2020
									
									
										556
									
									
										361
									
									
										917
									
									
										39.37%
									
									
										33.86%
									
								
										2019
									
									
										1,139
									
									
										530
									
									
										1,669
									
									
										31.76%
									
									
										34.01%