Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,366
4,401
9,767
45.06%
23.88%
2024
7,110
6,594
13,704
48.12%
23.31%
2023
4,866
3,922
8,788
44.63%
22.83%
2022
2,883
2,400
5,283
45.43%
23.10%
2021
2,706
1,641
4,347
37.75%
22.81%
2020
1,812
1,140
2,952
38.62%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
644
480
1,124
42.70%
49.08%
2024
417
317
734
43.19%
47.46%
2023
339
160
499
32.06%
47.29%
2022
296
176
472
37.29%
45.44%
2021
335
210
545
38.53%
44.40%
2020
266
134
400
33.50%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
59
68
127
53.54%
42.44%
2024
176
498
674
73.89%
41.75%
2023
54
177
231
76.62%
38.64%
2022
45
90
135
66.67%
39.39%
2021
57
104
161
64.60%
40.41%
2020
103
237
340
69.71%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7
10
17
58.82%
38.98%
2024
36
33
69
47.83%
39.58%
2023
204
87
291
29.90%
36.96%
2022
274
224
498
44.98%
37.07%
2021
373
428
801
53.43%
39.17%
2020
475
513
988
51.92%
35.42%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
0
3
3
100.00%
93.58%
2020
0
5
5
100.00%
94.02%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
36
32
68
47.06%
83.87%
2024
7
32
39
82.05%
81.44%
2023
9
33
42
78.57%
74.87%
2022
67
90
157
57.32%
72.69%
2021
51
61
112
54.46%
79.01%
2020
96
77
173
44.51%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
387
1,018
1,405
72.46%
13.25%
2024
421
927
1,348
68.77%
12.32%
2023
323
645
968
66.63%
16.34%
2022
165
421
586
71.84%
11.13%
2021
286
1,305
1,591
82.02%
18.93%
2020
273
821
1,094
75.05%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
798
207
1,005
20.60%
45.21%
2024
488
855
1,343
63.66%
45.23%
2023
147
66
213
30.99%
44.64%
2022
52
43
95
45.26%
46.15%
2021
140
34
174
19.54%
46.87%
2020
18
39
57
68.42%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
237
28
265
10.57%
34.83%
2024
287
143
430
33.26%
35.33%
2023
351
42
393
10.69%
35.67%
2022
371
49
420
11.67%
37.14%
2021
431
56
487
11.50%
35.46%
2020
392
71
463
15.33%
33.86%