Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,017
224
2,241
10.00%
22.83%
2022
2,043
237
2,280
10.39%
23.10%
2021
1,640
213
1,853
11.49%
22.81%
2020
1,209
148
1,357
10.91%
21.51%
2019
1,465
202
1,667
12.12%
22.66%
2018
1,510
249
1,759
14.16%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
24
12
36
33.33%
47.29%
2022
24
14
38
36.84%
45.44%
2021
38
14
52
26.92%
44.40%
2020
32
9
41
21.95%
42.45%
2019
36
22
58
37.93%
44.33%
2018
60
31
91
34.07%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
28
18
46
39.13%
38.64%
2022
44
32
76
42.11%
39.39%
2021
68
36
104
34.62%
40.41%
2020
85
43
128
33.59%
48.09%
2019
62
42
104
40.38%
43.30%
2018
102
44
146
30.14%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
8,280
5,000
13,280
37.65%
36.96%
2022
7,417
4,743
12,160
39.00%
37.07%
2021
8,176
5,871
14,047
41.80%
39.17%
2020
9,085
4,621
13,706
33.72%
35.42%
2019
7,464
4,036
11,500
35.10%
35.34%
2018
8,834
4,302
13,136
32.75%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
0
1
1
100.00%
79.01%
2020
0
3
3
100.00%
80.13%
2019
0
2
2
100.00%
77.47%
2018
1
2
3
66.67%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
35
83
118
70.34%
16.34%
2022
39
106
145
73.10%
11.13%
2021
38
62
100
62.00%
18.93%
2020
49
53
102
51.96%
20.93%
2019
108
66
174
37.93%
16.90%
2018
165
117
282
41.49%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
92
41
133
30.83%
44.64%
2022
111
50
161
31.06%
46.15%
2021
97
45
142
31.69%
46.87%
2020
64
34
98
34.69%
43.90%
2019
89
46
135
34.07%
42.09%
2018
56
27
83
32.53%
39.60%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2019
0
1
1
100.00%
6.35%
2018
1
1
2
50.00%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9
4
13
30.77%
35.67%
2022
16
8
24
33.33%
37.14%
2021
23
5
28
17.86%
35.46%
2020
26
6
32
18.75%
33.86%
2019
25
5
30
16.67%
34.01%
2018
56
6
62
9.68%
32.34%