Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
690
205
895
22.91%
23.88%
2024
660
215
875
24.57%
23.31%
2023
706
260
966
26.92%
22.83%
2022
547
213
760
28.03%
23.10%
2021
590
221
811
27.25%
22.81%
2020
607
209
816
25.61%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16
9
25
36.00%
49.08%
2024
17
5
22
22.73%
47.46%
2023
17
10
27
37.04%
47.29%
2022
19
18
37
48.65%
45.44%
2021
23
21
44
47.73%
44.40%
2020
25
20
45
44.44%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
47
48
95
50.53%
42.44%
2024
75
72
147
48.98%
41.75%
2023
87
93
180
51.67%
38.64%
2022
89
75
164
45.73%
39.39%
2021
101
88
189
46.56%
40.41%
2020
105
190
295
64.41%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
92
45
137
32.85%
38.98%
2024
140
69
209
33.01%
39.58%
2023
198
100
298
33.56%
36.96%
2022
138
82
220
37.27%
37.07%
2021
213
103
316
32.59%
39.17%
2020
215
110
325
33.85%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
83.87%
2024
0
0
0
0.00%
81.44%
2020
0
1
1
100.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
13.25%
2024
1
4
5
80.00%
12.32%
2023
1
4
5
80.00%
16.34%
2022
2
2
4
50.00%
11.13%
2021
1
2
3
66.67%
18.93%
2020
2
3
5
60.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
139
130
269
48.33%
45.21%
2024
134
142
276
51.45%
45.23%
2023
139
150
289
51.90%
44.64%
2022
126
149
275
54.18%
46.15%
2021
148
163
311
52.41%
46.87%
2020
179
180
359
50.14%
43.90%