Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,623
369
1,992
18.52%
23.88%
2024
1,918
321
2,239
14.34%
23.31%
2023
1,789
383
2,172
17.63%
22.83%
2022
1,776
361
2,137
16.89%
23.10%
2021
1,620
259
1,879
13.78%
22.81%
2020
1,728
283
2,011
14.07%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
386
142
528
26.89%
49.08%
2024
385
122
507
24.06%
47.46%
2023
526
175
701
24.96%
47.29%
2022
563
219
782
28.01%
45.44%
2021
594
216
810
26.67%
44.40%
2020
530
192
722
26.59%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
275
226
501
45.11%
42.44%
2024
397
331
728
45.47%
41.75%
2023
540
389
929
41.87%
38.64%
2022
700
551
1,251
44.04%
39.39%
2021
681
583
1,264
46.12%
40.41%
2020
762
908
1,670
54.37%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
164
60
224
26.79%
38.98%
2024
218
80
298
26.85%
39.58%
2023
220
76
296
25.68%
36.96%
2022
181
88
269
32.71%
37.07%
2021
113
40
153
26.14%
39.17%
2020
284
92
376
24.47%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6
4
10
40.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
1
1
2
50.00%
16.34%
2022
2
4
6
66.67%
11.13%
2021
0
0
0
0.00%
18.93%
2020
1
3
4
75.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
229
92
321
28.66%
45.21%
2024
204
56
260
21.54%
45.23%
2023
188
39
227
17.18%
44.64%
2022
142
53
195
27.18%
46.15%
2021
144
33
177
18.64%
46.87%
2020
177
40
217
18.43%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
375
43
418
10.29%
34.83%
2024
500
70
570
12.28%
35.33%
2023
664
75
739
10.15%
35.67%
2022
749
80
829
9.65%
37.14%
2021
933
128
1,061
12.06%
35.46%
2020
816
116
932
12.45%
33.86%