Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										5,122
									
									
										672
									
									
										5,794
									
									
										11.60%
									
									
										23.31%
									
								
										2023
									
									
										6,892
									
									
										970
									
									
										7,862
									
									
										12.34%
									
									
										22.83%
									
								
										2022
									
									
										7,618
									
									
										1,055
									
									
										8,673
									
									
										12.16%
									
									
										23.10%
									
								
										2021
									
									
										8,051
									
									
										1,025
									
									
										9,076
									
									
										11.29%
									
									
										22.81%
									
								
										2020
									
									
										8,008
									
									
										971
									
									
										8,979
									
									
										10.81%
									
									
										21.51%
									
								
										2019
									
									
										10,313
									
									
										1,342
									
									
										11,655
									
									
										11.51%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										62
									
									
										57
									
									
										119
									
									
										47.90%
									
									
										47.45%
									
								
										2023
									
									
										109
									
									
										98
									
									
										207
									
									
										47.34%
									
									
										47.29%
									
								
										2022
									
									
										129
									
									
										118
									
									
										247
									
									
										47.77%
									
									
										45.44%
									
								
										2021
									
									
										143
									
									
										123
									
									
										266
									
									
										46.24%
									
									
										44.40%
									
								
										2020
									
									
										146
									
									
										110
									
									
										256
									
									
										42.97%
									
									
										42.45%
									
								
										2019
									
									
										222
									
									
										159
									
									
										381
									
									
										41.73%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										71
									
									
										37
									
									
										108
									
									
										34.26%
									
									
										41.74%
									
								
										2023
									
									
										155
									
									
										68
									
									
										223
									
									
										30.49%
									
									
										38.64%
									
								
										2022
									
									
										180
									
									
										77
									
									
										257
									
									
										29.96%
									
									
										39.39%
									
								
										2021
									
									
										186
									
									
										83
									
									
										269
									
									
										30.86%
									
									
										40.41%
									
								
										2020
									
									
										189
									
									
										90
									
									
										279
									
									
										32.26%
									
									
										48.09%
									
								
										2019
									
									
										192
									
									
										112
									
									
										304
									
									
										36.84%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										959
									
									
										191
									
									
										1,150
									
									
										16.61%
									
									
										39.58%
									
								
										2023
									
									
										1,240
									
									
										234
									
									
										1,474
									
									
										15.88%
									
									
										36.96%
									
								
										2022
									
									
										1,146
									
									
										186
									
									
										1,332
									
									
										13.96%
									
									
										37.07%
									
								
										2021
									
									
										1,204
									
									
										186
									
									
										1,390
									
									
										13.38%
									
									
										39.17%
									
								
										2020
									
									
										1,461
									
									
										188
									
									
										1,649
									
									
										11.40%
									
									
										35.42%
									
								
										2019
									
									
										1,266
									
									
										147
									
									
										1,413
									
									
										10.40%
									
									
										35.34%
									
								
										Medical Professional Liability (Claims Made)
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										96.09%
									
								
										Medical Professional Liability (Occurrence)
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										92.29%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										92.52%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										92.14%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										91.74%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1
									
									
										2
									
									
										3
									
									
										66.67%
									
									
										81.44%
									
								
										2023
									
									
										1
									
									
										3
									
									
										4
									
									
										75.00%
									
									
										74.87%
									
								
										2022
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										72.69%
									
								
										2021
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										16
									
									
										23
									
									
										39
									
									
										58.97%
									
									
										12.32%
									
								
										2023
									
									
										26
									
									
										27
									
									
										53
									
									
										50.94%
									
									
										16.34%
									
								
										2022
									
									
										32
									
									
										30
									
									
										62
									
									
										48.39%
									
									
										11.13%
									
								
										2021
									
									
										33
									
									
										36
									
									
										69
									
									
										52.17%
									
									
										18.93%
									
								
										2020
									
									
										33
									
									
										35
									
									
										68
									
									
										51.47%
									
									
										20.93%
									
								
										2019
									
									
										42
									
									
										50
									
									
										92
									
									
										54.35%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										848
									
									
										1,139
									
									
										1,987
									
									
										57.32%
									
									
										45.22%
									
								
										2023
									
									
										1,124
									
									
										1,613
									
									
										2,737
									
									
										58.93%
									
									
										44.64%
									
								
										2022
									
									
										1,184
									
									
										1,737
									
									
										2,921
									
									
										59.47%
									
									
										46.15%
									
								
										2021
									
									
										1,218
									
									
										1,668
									
									
										2,886
									
									
										57.80%
									
									
										46.87%
									
								
										2020
									
									
										1,280
									
									
										1,462
									
									
										2,742
									
									
										53.32%
									
									
										43.90%
									
								
										2019
									
									
										1,870
									
									
										1,872
									
									
										3,742
									
									
										50.03%
									
									
										42.09%
									
								
										Product Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.35%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										68.07%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.84%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.45%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										83.02%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.57%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1
									
									
										3
									
									
										4
									
									
										75.00%
									
									
										63.97%
									
								
										2023
									
									
										2
									
									
										3
									
									
										5
									
									
										60.00%
									
									
										62.55%
									
								
										2022
									
									
										5
									
									
										5
									
									
										10
									
									
										50.00%
									
									
										56.52%
									
								
										2021
									
									
										4
									
									
										7
									
									
										11
									
									
										63.64%
									
									
										62.74%
									
								
										2020
									
									
										5
									
									
										7
									
									
										12
									
									
										58.33%
									
									
										61.51%
									
								
										2019
									
									
										6
									
									
										7
									
									
										13
									
									
										53.85%
									
									
										70.02%
									
								
										Warranty
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										32
									
									
										0
									
									
										32
									
									
										0.00%
									
									
										4.30%
									
								
										2023
									
									
										32
									
									
										0
									
									
										32
									
									
										0.00%
									
									
										4.57%
									
								
										2022
									
									
										9
									
									
										0
									
									
										9
									
									
										0.00%
									
									
										4.29%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										5.64%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										5.60%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										6.35%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										76
									
									
										36
									
									
										112
									
									
										32.14%
									
									
										35.33%
									
								
										2023
									
									
										77
									
									
										44
									
									
										121
									
									
										36.36%
									
									
										35.67%
									
								
										2022
									
									
										75
									
									
										45
									
									
										120
									
									
										37.50%
									
									
										37.14%
									
								
										2021
									
									
										72
									
									
										38
									
									
										110
									
									
										34.55%
									
									
										35.46%
									
								
										2020
									
									
										62
									
									
										31
									
									
										93
									
									
										33.33%
									
									
										33.86%
									
								
										2019
									
									
										92
									
									
										40
									
									
										132
									
									
										30.30%
									
									
										34.01%