Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
647,863
91,187
739,050
12.34%
22.82%
2022
540,878
74,936
615,814
12.17%
23.10%
2021
571,610
72,761
644,371
11.29%
22.81%
2020
568,553
68,955
637,508
10.82%
21.51%
2019
742,510
96,602
839,112
11.51%
22.66%
2018
823,054
104,912
927,966
11.31%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
10,228
9,231
19,459
47.44%
47.27%
2022
9,153
8,400
17,553
47.86%
45.41%
2021
10,179
8,764
18,943
46.27%
44.40%
2020
10,345
7,833
18,178
43.09%
42.42%
2019
16,008
11,445
27,453
41.69%
44.33%
2018
19,382
13,038
32,420
40.22%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
14,576
6,370
20,946
30.41%
38.64%
2022
12,784
5,454
18,238
29.90%
39.39%
2021
13,198
5,862
19,060
30.76%
40.41%
2020
13,397
6,356
19,753
32.18%
48.09%
2019
13,843
8,080
21,923
36.86%
43.30%
2018
16,133
8,867
25,000
35.47%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
116,534
21,999
138,533
15.88%
36.96%
2022
81,394
13,200
94,594
13.95%
37.08%
2021
85,459
13,232
98,691
13.41%
39.17%
2020
103,703
13,369
117,072
11.42%
35.42%
2019
91,182
10,557
101,739
10.38%
35.34%
2018
98,650
11,359
110,009
10.33%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2020
0
0
0
0.00%
94.02%
2019
0
0
0
0.00%
94.59%
2018
0
0
0
0.00%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
0
0
0.00%
93.85%
2019
0
0
0
0.00%
93.92%
2018
1
5
6
83.33%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
108
304
412
73.79%
74.81%
2022
94
57
151
37.75%
73.22%
2021
129
34
163
20.86%
79.01%
2020
166
33
199
16.58%
80.13%
2019
129
35
164
21.34%
77.47%
2018
109
40
149
26.85%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,454
2,578
5,032
51.23%
16.34%
2022
2,244
2,112
4,356
48.48%
11.13%
2021
2,373
2,555
4,928
51.85%
18.93%
2020
2,351
2,508
4,859
51.62%
20.93%
2019
3,013
3,579
6,592
54.29%
16.90%
2018
3,062
3,406
6,468
52.66%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
105,685
151,635
257,320
58.93%
44.64%
2022
84,075
123,304
207,379
59.46%
46.15%
2021
86,477
118,409
204,886
57.79%
46.87%
2020
90,865
103,824
194,689
53.33%
43.90%
2019
134,639
134,760
269,399
50.02%
42.09%
2018
161,364
152,802
314,166
48.64%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
68.07%
2022
4
0
4
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
0
0
0.00%
81.57%
2018
0
0
0
0.00%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
184
296
480
61.67%
62.55%
2022
340
320
660
48.48%
56.52%
2021
278
469
747
62.78%
62.74%
2020
341
469
810
57.90%
61.51%
2019
428
520
948
54.85%
70.02%
2018
237
447
684
65.35%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,995
0
2,995
0.00%
4.57%
2022
651
0
651
0.00%
4.29%
2021
0
0
0
0.00%
5.64%
2020
0
0
0
0.00%
5.60%
2019
0
0
0
0.00%
6.35%
2018
0
0
0
0.00%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
7,278
4,176
11,454
36.46%
35.70%
2022
5,313
3,221
8,534
37.74%
37.14%
2021
5,123
2,682
7,805
34.36%
35.46%
2020
4,371
2,181
6,552
33.29%
33.86%
2019
6,655
2,876
9,531
30.18%
34.01%
2018
7,551
3,329
10,880
30.60%
32.34%
