Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										5,811
									
									
										346
									
									
										6,157
									
									
										5.62%
									
									
										23.31%
									
								
										2023
									
									
										4,445
									
									
										317
									
									
										4,762
									
									
										6.66%
									
									
										22.83%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										23.10%
									
								
										2021
									
									
										3,722
									
									
										267
									
									
										3,989
									
									
										6.69%
									
									
										22.81%
									
								
										2020
									
									
										3,335
									
									
										201
									
									
										3,536
									
									
										5.68%
									
									
										21.51%
									
								
										2019
									
									
										4,363
									
									
										290
									
									
										4,653
									
									
										6.23%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										77
									
									
										11
									
									
										88
									
									
										12.50%
									
									
										47.45%
									
								
										2023
									
									
										80
									
									
										9
									
									
										89
									
									
										10.11%
									
									
										47.29%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										45.44%
									
								
										2021
									
									
										84
									
									
										5
									
									
										89
									
									
										5.62%
									
									
										44.40%
									
								
										2020
									
									
										63
									
									
										11
									
									
										74
									
									
										14.86%
									
									
										42.45%
									
								
										2019
									
									
										96
									
									
										20
									
									
										116
									
									
										17.24%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										247
									
									
										188
									
									
										435
									
									
										43.22%
									
									
										41.74%
									
								
										2023
									
									
										401
									
									
										282
									
									
										683
									
									
										41.29%
									
									
										38.64%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										39.39%
									
								
										2021
									
									
										362
									
									
										245
									
									
										607
									
									
										40.36%
									
									
										40.41%
									
								
										2020
									
									
										338
									
									
										172
									
									
										510
									
									
										33.73%
									
									
										48.09%
									
								
										2019
									
									
										307
									
									
										173
									
									
										480
									
									
										36.04%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										634
									
									
										223
									
									
										857
									
									
										26.02%
									
									
										39.58%
									
								
										2023
									
									
										786
									
									
										273
									
									
										1,059
									
									
										25.78%
									
									
										36.96%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										37.07%
									
								
										2021
									
									
										927
									
									
										325
									
									
										1,252
									
									
										25.96%
									
									
										39.17%
									
								
										2020
									
									
										929
									
									
										260
									
									
										1,189
									
									
										21.87%
									
									
										35.42%
									
								
										2019
									
									
										819
									
									
										271
									
									
										1,090
									
									
										24.86%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										12.32%
									
								
										2023
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										16.34%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										11.13%
									
								
										2021
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										18.93%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										20.93%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,187
									
									
										121
									
									
										1,308
									
									
										9.25%
									
									
										45.22%
									
								
										2023
									
									
										768
									
									
										90
									
									
										858
									
									
										10.49%
									
									
										44.64%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										46.15%
									
								
										2021
									
									
										624
									
									
										75
									
									
										699
									
									
										10.73%
									
									
										46.87%
									
								
										2020
									
									
										579
									
									
										90
									
									
										669
									
									
										13.45%
									
									
										43.90%
									
								
										2019
									
									
										875
									
									
										143
									
									
										1,018
									
									
										14.05%
									
									
										42.09%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										17
									
									
										44
									
									
										61
									
									
										72.13%
									
									
										35.33%
									
								
										2023
									
									
										10
									
									
										42
									
									
										52
									
									
										80.77%
									
									
										35.67%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										37.14%
									
								
										2021
									
									
										6
									
									
										30
									
									
										36
									
									
										83.33%
									
									
										35.46%
									
								
										2020
									
									
										1
									
									
										44
									
									
										45
									
									
										97.78%
									
									
										33.86%
									
								
										2019
									
									
										4
									
									
										97
									
									
										101
									
									
										96.04%
									
									
										34.01%