Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
153,338
62,487
215,825
28.95%
23.88%
2024
137,433
53,484
190,917
28.01%
23.31%
2023
132,145
49,286
181,431
27.17%
22.83%
2022
122,003
44,661
166,664
26.80%
23.10%
2021
122,553
43,219
165,772
26.07%
22.81%
2020
102,204
32,255
134,459
23.99%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
44
42
86
48.84%
49.08%
2024
50
40
90
44.44%
47.46%
2023
46
41
87
47.13%
47.29%
2022
47
42
89
47.19%
45.44%
2021
39
29
68
42.65%
44.40%
2020
41
27
68
39.71%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
1
3
33.33%
42.44%
2024
1
0
1
0.00%
41.75%
2023
0
0
0
0.00%
38.64%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
38.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
83.87%
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
89
49
138
35.51%
13.25%
2024
124
67
191
35.08%
12.32%
2023
89
51
140
36.43%
16.34%
2022
118
72
190
37.89%
11.13%
2021
76
54
130
41.54%
18.93%
2020
96
66
162
40.74%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
48,378
43,551
91,929
47.37%
45.21%
2024
39,252
37,088
76,340
48.58%
45.23%
2023
35,533
29,984
65,517
45.77%
44.64%
2022
30,777
26,304
57,081
46.08%
46.15%
2021
31,909
31,307
63,216
49.52%
46.87%
2020
27,388
24,217
51,605
46.93%
43.90%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
6
7
85.71%
3.84%
2024
0
0
0
0.00%
4.30%