Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
18,764
3,885
22,649
17.15%
23.88%
2024
23,513
5,240
28,753
18.22%
23.31%
2023
30,706
6,757
37,463
18.04%
22.83%
2022
32,940
7,143
40,083
17.82%
23.10%
2021
32,323
6,405
38,728
16.54%
22.81%
2020
28,404
5,878
34,282
17.15%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,359
1,533
3,892
39.39%
38.98%
2024
4,115
2,386
6,501
36.70%
39.58%
2023
3,599
2,362
5,961
39.62%
36.96%
2022
4,498
3,054
7,552
40.44%
37.07%
2021
5,083
3,163
8,246
38.36%
39.17%
2020
4,502
3,000
7,502
39.99%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
2
3
66.67%
13.25%
2024
0
1
1
100.00%
12.32%
2023
1
0
1
0.00%
16.34%
2022
1
2
3
66.67%
11.13%
2021
1
0
1
0.00%
18.93%
2020
23
11
34
32.35%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,459
4,642
12,101
38.36%
45.21%
2024
9,106
5,259
14,365
36.61%
45.23%
2023
10,793
6,182
16,975
36.42%
44.64%
2022
10,275
6,168
16,443
37.51%
46.15%
2021
10,283
6,228
16,511
37.72%
46.87%
2020
9,969
5,511
15,480
35.60%
43.90%