Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
23,513
5,240
28,753
18.22%
23.31%
2023
30,706
6,757
37,463
18.04%
22.83%
2022
32,940
7,143
40,083
17.82%
23.10%
2021
32,323
6,405
38,728
16.54%
22.81%
2020
28,404
5,878
34,282
17.15%
21.51%
2019
37,473
8,803
46,276
19.02%
22.66%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,115
2,386
6,501
36.70%
39.58%
2023
3,599
2,362
5,961
39.62%
36.96%
2022
4,498
3,054
7,552
40.44%
37.07%
2021
5,083
3,163
8,246
38.36%
39.17%
2020
4,502
3,000
7,502
39.99%
35.42%
2019
5,054
2,674
7,728
34.60%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
1
1
100.00%
12.32%
2023
1
0
1
0.00%
16.34%
2022
1
2
3
66.67%
11.13%
2021
1
0
1
0.00%
18.93%
2020
23
11
34
32.35%
20.93%
2019
7
11
18
61.11%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
9,106
5,259
14,365
36.61%
45.22%
2023
10,793
6,182
16,975
36.42%
44.64%
2022
10,275
6,168
16,443
37.51%
46.15%
2021
10,283
6,228
16,511
37.72%
46.87%
2020
9,969
5,511
15,480
35.60%
43.90%
2019
14,954
7,957
22,911
34.73%
42.09%