Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										2,578
									
									
										195
									
									
										2,773
									
									
										7.03%
									
									
										23.31%
									
								
										2023
									
									
										2,771
									
									
										208
									
									
										2,979
									
									
										6.98%
									
									
										22.83%
									
								
										2022
									
									
										2,741
									
									
										215
									
									
										2,956
									
									
										7.27%
									
									
										23.10%
									
								
										2021
									
									
										2,450
									
									
										181
									
									
										2,631
									
									
										6.88%
									
									
										22.81%
									
								
										2020
									
									
										2,151
									
									
										159
									
									
										2,310
									
									
										6.88%
									
									
										21.51%
									
								
										2019
									
									
										2,585
									
									
										212
									
									
										2,797
									
									
										7.58%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										63
									
									
										114
									
									
										177
									
									
										64.41%
									
									
										47.45%
									
								
										2023
									
									
										65
									
									
										104
									
									
										169
									
									
										61.54%
									
									
										47.29%
									
								
										2022
									
									
										62
									
									
										92
									
									
										154
									
									
										59.74%
									
									
										45.44%
									
								
										2021
									
									
										63
									
									
										79
									
									
										142
									
									
										55.63%
									
									
										44.40%
									
								
										2020
									
									
										72
									
									
										80
									
									
										152
									
									
										52.63%
									
									
										42.45%
									
								
										2019
									
									
										109
									
									
										100
									
									
										209
									
									
										47.85%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										50
									
									
										52
									
									
										102
									
									
										50.98%
									
									
										41.74%
									
								
										2023
									
									
										57
									
									
										54
									
									
										111
									
									
										48.65%
									
									
										38.64%
									
								
										2022
									
									
										55
									
									
										51
									
									
										106
									
									
										48.11%
									
									
										39.39%
									
								
										2021
									
									
										63
									
									
										64
									
									
										127
									
									
										50.39%
									
									
										40.41%
									
								
										2020
									
									
										69
									
									
										109
									
									
										178
									
									
										61.24%
									
									
										48.09%
									
								
										2019
									
									
										70
									
									
										128
									
									
										198
									
									
										64.65%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										755
									
									
										40
									
									
										795
									
									
										5.03%
									
									
										39.58%
									
								
										2023
									
									
										823
									
									
										54
									
									
										877
									
									
										6.16%
									
									
										36.96%
									
								
										2022
									
									
										671
									
									
										43
									
									
										714
									
									
										6.02%
									
									
										37.07%
									
								
										2021
									
									
										714
									
									
										50
									
									
										764
									
									
										6.54%
									
									
										39.17%
									
								
										2020
									
									
										697
									
									
										34
									
									
										731
									
									
										4.65%
									
									
										35.42%
									
								
										2019
									
									
										578
									
									
										27
									
									
										605
									
									
										4.46%
									
									
										35.34%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										81.44%
									
								
										2023
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										74.87%
									
								
										2022
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										72.69%
									
								
										2021
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3
									
									
										24
									
									
										27
									
									
										88.89%
									
									
										12.32%
									
								
										2023
									
									
										2
									
									
										20
									
									
										22
									
									
										90.91%
									
									
										16.34%
									
								
										2022
									
									
										2
									
									
										17
									
									
										19
									
									
										89.47%
									
									
										11.13%
									
								
										2021
									
									
										2
									
									
										10
									
									
										12
									
									
										83.33%
									
									
										18.93%
									
								
										2020
									
									
										3
									
									
										7
									
									
										10
									
									
										70.00%
									
									
										20.93%
									
								
										2019
									
									
										6
									
									
										18
									
									
										24
									
									
										75.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										394
									
									
										103
									
									
										497
									
									
										20.72%
									
									
										45.22%
									
								
										2023
									
									
										422
									
									
										102
									
									
										524
									
									
										19.47%
									
									
										44.64%
									
								
										2022
									
									
										394
									
									
										113
									
									
										507
									
									
										22.29%
									
									
										46.15%
									
								
										2021
									
									
										366
									
									
										84
									
									
										450
									
									
										18.67%
									
									
										46.87%
									
								
										2020
									
									
										345
									
									
										61
									
									
										406
									
									
										15.02%
									
									
										43.90%
									
								
										2019
									
									
										488
									
									
										89
									
									
										577
									
									
										15.42%
									
									
										42.09%
									
								
										Product Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.35%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										68.07%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.84%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.45%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										83.02%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.57%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										63.97%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.55%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										56.52%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.74%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										61.51%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.02%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										164
									
									
										54
									
									
										218
									
									
										24.77%
									
									
										35.33%
									
								
										2023
									
									
										164
									
									
										50
									
									
										214
									
									
										23.36%
									
									
										35.67%
									
								
										2022
									
									
										174
									
									
										63
									
									
										237
									
									
										26.58%
									
									
										37.14%
									
								
										2021
									
									
										174
									
									
										25
									
									
										199
									
									
										12.56%
									
									
										35.46%
									
								
										2020
									
									
										167
									
									
										51
									
									
										218
									
									
										23.39%
									
									
										33.86%
									
								
										2019
									
									
										248
									
									
										34
									
									
										282
									
									
										12.06%
									
									
										34.01%