Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
29,325
6,713
36,038
18.63%
22.81%
2020
27,459
5,759
33,218
17.34%
21.51%
2019
35,047
9,073
44,120
20.56%
22.66%
2018
35,295
8,072
43,367
18.61%
21.92%
2017
36,173
8,391
44,564
18.83%
22.02%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
3,318
1,437
4,755
30.22%
44.40%
2020
2,131
845
2,976
28.39%
42.45%
2019
1,972
821
2,793
29.39%
44.33%
2018
1,905
770
2,675
28.79%
44.16%
2017
2,552
961
3,513
27.36%
44.67%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1,721
743
2,464
30.15%
40.41%
2020
1,467
653
2,120
30.80%
48.09%
2019
1,575
891
2,466
36.13%
43.30%
2018
1,702
919
2,621
35.06%
41.13%
2017
1,790
1,027
2,817
36.46%
43.29%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
15,114
5,939
21,053
28.21%
39.17%
2020
12,547
4,537
17,084
26.56%
35.42%
2019
9,006
3,426
12,432
27.56%
35.34%
2018
7,157
2,127
9,284
22.91%
34.35%
2017
7,010
2,529
9,539
26.51%
34.90%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2017
0
43
43
100.00%
95.31%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1
2
3
66.67%
79.01%
2020
2
6
8
75.00%
80.13%
2019
1
3
4
75.00%
77.47%
2018
3
15
18
83.33%
77.10%
2017
30
74
104
71.15%
87.16%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
418
907
1,325
68.45%
18.93%
2020
475
989
1,464
67.55%
20.93%
2019
555
1,325
1,880
70.48%
16.90%
2018
606
1,266
1,872
67.63%
11.94%
2017
925
1,342
2,267
59.20%
20.44%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
7,704
4,472
12,176
36.73%
46.87%
2020
7,948
4,290
12,238
35.05%
43.90%
2019
12,043
6,719
18,762
35.81%
42.09%
2018
11,873
4,204
16,077
26.15%
39.60%
2017
11,153
3,393
14,546
23.33%
38.71%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
39
58
97
59.79%
62.74%
2020
41
73
114
64.04%
61.51%
2019
50
126
176
71.59%
70.02%
2018
26
39
65
60.00%
70.45%
2017
32
32
64
50.00%
47.26%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1,599
2,199
3,798
57.90%
35.46%
2020
1,947
2,634
4,581
57.50%
33.86%
2019
2,439
2,516
4,955
50.78%
34.01%
2018
2,616
2,501
5,117
48.88%
32.34%
2017
2,682
2,388
5,070
47.10%
28.29%