Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
19,838
4,541
24,379
18.63%
22.81%
2020
18,575
3,896
22,471
17.34%
21.51%
2019
23,708
6,138
29,846
20.57%
22.66%
2018
23,876
5,461
29,337
18.61%
21.92%
2017
24,470
5,676
30,146
18.83%
22.02%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
2,244
972
3,216
30.22%
44.40%
2020
1,441
571
2,012
28.38%
42.45%
2019
1,334
555
1,889
29.38%
44.33%
2018
1,289
521
1,810
28.78%
44.16%
2017
1,726
650
2,376
27.36%
44.67%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1,164
503
1,667
30.17%
40.41%
2020
992
442
1,434
30.82%
48.09%
2019
1,066
603
1,669
36.13%
43.30%
2018
1,152
622
1,774
35.06%
41.13%
2017
1,211
694
1,905
36.43%
43.29%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
10,224
4,018
14,242
28.21%
39.17%
2020
8,487
3,069
11,556
26.56%
35.42%
2019
6,092
2,317
8,409
27.55%
35.34%
2018
4,841
1,439
6,280
22.91%
34.35%
2017
4,742
1,711
6,453
26.51%
34.90%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2017
0
29
29
100.00%
95.31%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1
1
2
50.00%
79.01%
2020
1
4
5
80.00%
80.13%
2019
1
2
3
66.67%
77.47%
2018
2
10
12
83.33%
77.10%
2017
20
50
70
71.43%
87.16%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
283
613
896
68.42%
18.93%
2020
321
669
990
67.58%
20.93%
2019
375
896
1,271
70.50%
16.90%
2018
410
857
1,267
67.64%
11.94%
2017
626
908
1,534
59.19%
20.44%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
5,212
3,025
8,237
36.72%
46.87%
2020
5,377
2,902
8,279
35.05%
43.90%
2019
8,147
4,545
12,692
35.81%
42.09%
2018
8,032
2,844
10,876
26.15%
39.60%
2017
7,544
2,295
9,839
23.33%
38.71%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
26
39
65
60.00%
62.74%
2020
28
50
78
64.10%
61.51%
2019
34
86
120
71.67%
70.02%
2018
17
27
44
61.36%
70.45%
2017
21
22
43
51.16%
47.26%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1,082
1,487
2,569
57.88%
35.46%
2020
1,317
1,782
3,099
57.50%
33.86%
2019
1,650
1,702
3,352
50.78%
34.01%
2018
1,770
1,692
3,462
48.87%
32.34%
2017
1,814
1,616
3,430
47.11%
28.29%