Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
13,409
2,209
15,618
14.14%
22.82%
2022
13,005
2,355
15,360
15.33%
23.10%
2021
13,419
2,303
15,722
14.65%
22.81%
2020
11,311
2,346
13,657
17.18%
21.51%
2019
13,626
2,522
16,148
15.62%
22.66%
2018
13,604
1,792
15,396
11.64%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
293
68
361
18.84%
47.27%
2022
295
92
387
23.77%
45.41%
2021
289
72
361
19.94%
44.40%
2020
293
99
392
25.26%
42.42%
2019
333
98
431
22.74%
44.33%
2018
315
84
399
21.05%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
165
52
217
23.96%
38.64%
2022
198
36
234
15.38%
39.39%
2021
167
37
204
18.14%
40.41%
2020
158
46
204
22.55%
48.09%
2019
158
46
204
22.55%
43.30%
2018
261
59
320
18.44%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,104
2,062
7,166
28.77%
36.96%
2022
5,366
1,457
6,823
21.35%
37.08%
2021
5,063
1,061
6,124
17.33%
39.17%
2020
4,445
759
5,204
14.58%
35.42%
2019
4,189
688
4,877
14.11%
35.34%
2018
7,016
1,487
8,503
17.49%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2020
0
1
1
100.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
51
5
56
8.93%
16.34%
2022
53
2
55
3.64%
11.13%
2021
43
15
58
25.86%
18.93%
2020
34
18
52
34.62%
20.93%
2019
40
19
59
32.20%
16.90%
2018
42
23
65
35.38%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,182
705
3,887
18.14%
44.64%
2022
2,909
756
3,665
20.63%
46.15%
2021
3,037
847
3,884
21.81%
46.87%
2020
2,827
829
3,656
22.68%
43.90%
2019
3,914
1,012
4,926
20.54%
42.09%
2018
3,730
1,003
4,733
21.19%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5
0
5
0.00%
62.55%
2022
4
1
5
20.00%
56.52%
2021
1
1
2
50.00%
62.74%
2020
0
0
0
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
33
0
33
0.00%
35.70%
2022
37
0
37
0.00%
37.14%
2021
57
0
57
0.00%
35.46%
2020
31
0
31
0.00%
33.86%
2019
52
11
63
17.46%
34.01%
2018
29
19
48
39.58%
32.34%