Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,367
475
2,842
16.71%
23.31%
2023
2,765
519
3,284
15.80%
22.83%
2022
2,800
206
3,006
6.85%
23.10%
2021
2,739
162
2,901
5.58%
22.81%
2020
2,279
317
2,596
12.21%
21.51%
2019
2,551
4
2,555
0.16%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
74
15
89
16.85%
47.45%
2023
77
19
96
19.79%
47.29%
2022
87
18
105
17.14%
45.44%
2021
44
5
49
10.20%
44.40%
2020
54
16
70
22.86%
42.45%
2019
61
0
61
0.00%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
138
83
221
37.56%
41.74%
2023
240
95
335
28.36%
38.64%
2022
113
75
188
39.89%
39.39%
2021
84
40
124
32.26%
40.41%
2020
79
20
99
20.20%
48.09%
2019
118
20
138
14.49%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
589
226
815
27.73%
39.58%
2023
1,035
281
1,316
21.35%
36.96%
2022
550
209
759
27.54%
37.07%
2021
507
162
669
24.22%
39.17%
2020
797
85
882
9.64%
35.42%
2019
633
31
664
4.67%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
1
1
100.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
1
1
100.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
16
10
26
38.46%
12.32%
2023
21
14
35
40.00%
16.34%
2022
36
22
58
37.93%
11.13%
2021
32
20
52
38.46%
18.93%
2020
42
28
70
40.00%
20.93%
2019
62
24
86
27.91%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
571
130
701
18.54%
45.22%
2023
557
127
684
18.57%
44.64%
2022
612
92
704
13.07%
46.15%
2021
235
34
269
12.64%
46.87%
2020
553
246
799
30.79%
43.90%
2019
752
8
760
1.05%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
23
11
34
32.35%
35.33%
2023
14
7
21
33.33%
35.67%
2022
16
13
29
44.83%
37.14%
2021
24
14
38
36.84%
35.46%
2020
16
20
36
55.56%
33.86%
2019
12
0
12
0.00%
34.01%