Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,585
2,148
7,733
27.78%
23.88%
2024
8,236
1,192
9,428
12.64%
23.31%
2023
19,278
5,770
25,048
23.04%
22.83%
2022
9,312
4,412
13,724
32.15%
23.10%
2021
1,316
348
1,664
20.91%
22.81%
2020
615
284
899
31.59%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,554
649
2,203
29.46%
49.08%
2024
1,535
602
2,137
28.17%
47.46%
2023
5,608
1,643
7,251
22.66%
47.29%
2022
2,711
642
3,353
19.15%
45.44%
2021
152
89
241
36.93%
44.40%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,471
1,265
2,736
46.24%
42.44%
2024
1,710
1,203
2,913
41.30%
41.75%
2023
7,418
4,618
12,036
38.37%
38.64%
2022
3,252
2,583
5,835
44.27%
39.39%
2021
840
1,002
1,842
54.40%
40.41%
2020
1,075
1,545
2,620
58.97%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
246
153
399
38.35%
38.98%
2024
298
0
298
0.00%
39.58%
2023
58
0
58
0.00%
36.96%
2022
4
0
4
0.00%
37.07%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
833
835
99.76%
83.87%
2024
0
815
815
100.00%
81.44%
2023
2
666
668
99.70%
74.87%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
805
553
1,358
40.72%
13.25%
2024
570
466
1,036
44.98%
12.32%
2023
3,140
1,545
4,685
32.98%
16.34%
2022
1,498
1,024
2,522
40.60%
11.13%
2021
629
488
1,117
43.69%
18.93%
2020
462
435
897
48.49%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
619
249
868
28.69%
45.21%
2024
1,012
0
1,012
0.00%
45.23%
2023
1,704
0
1,704
0.00%
44.64%
2022
561
429
990
43.33%
46.15%
2021
271
177
448
39.51%
46.87%
2020
198
192
390
49.23%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
248
71
319
22.26%
34.83%
2024
163
78
241
32.37%
35.33%
2023
723
4,852
5,575
87.03%
35.67%
2022
564
2,867
3,431
83.56%
37.14%
2021
202
117
319
36.68%
35.46%
2020
135
63
198
31.82%
33.86%