Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
22,180
2,846
25,026
11.37%
23.88%
2024
26,408
0
26,408
0.00%
23.31%
2023
29,426
0
29,426
0.00%
22.83%
2022
27,916
0
27,916
0.00%
23.10%
2021
29,272
0
29,272
0.00%
22.81%
2020
25,664
0
25,664
0.00%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
45
7
52
13.46%
49.08%
2024
50
0
50
0.00%
47.46%
2023
50
0
50
0.00%
47.29%
2022
71
0
71
0.00%
45.44%
2021
66
0
66
0.00%
44.40%
2020
56
0
56
0.00%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
186
24
210
11.43%
42.44%
2024
249
44
293
15.02%
41.75%
2023
329
38
367
10.35%
38.64%
2022
289
61
350
17.43%
39.39%
2021
349
61
410
14.88%
40.41%
2020
334
0
334
0.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,540
614
8,154
7.53%
38.98%
2024
8,301
2,087
10,388
20.09%
39.58%
2023
10,882
2,337
13,219
17.68%
36.96%
2022
8,412
2,269
10,681
21.24%
37.07%
2021
9,883
2,495
12,378
20.16%
39.17%
2020
13,211
2,960
16,171
18.30%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
63
3
66
4.55%
13.25%
2024
89
0
89
0.00%
12.32%
2023
109
0
109
0.00%
16.34%
2022
174
0
174
0.00%
11.13%
2021
258
0
258
0.00%
18.93%
2020
138
0
138
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,437
943
8,380
11.25%
45.21%
2024
8,345
0
8,345
0.00%
45.23%
2023
8,705
0
8,705
0.00%
44.64%
2022
8,954
0
8,954
0.00%
46.15%
2021
8,829
0
8,829
0.00%
46.87%
2020
8,354
0
8,354
0.00%
43.90%