Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
48,447
19,894
68,341
29.11%
23.88%
2024
51,148
19,778
70,926
27.89%
23.31%
2023
55,089
21,418
76,507
27.99%
22.83%
2022
53,127
19,997
73,124
27.35%
23.10%
2021
51,549
18,081
69,630
25.97%
22.81%
2020
39,716
12,326
52,042
23.68%
21.51%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16,847
16,662
33,509
49.72%
45.21%
2024
15,314
14,825
30,139
49.19%
45.23%
2023
15,640
13,779
29,419
46.84%
44.64%
2022
14,938
13,367
28,305
47.22%
46.15%
2021
14,413
14,624
29,037
50.36%
46.87%
2020
13,027
11,104
24,131
46.02%
43.90%