Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
582
977
1,559
62.67%
23.88%
2024
1,105
891
1,996
44.64%
23.31%
2023
813
543
1,356
40.04%
22.83%
2022
830
547
1,377
39.72%
23.10%
2021
546
408
954
42.77%
22.81%
2020
486
438
924
47.40%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,873
2,031
3,904
52.02%
49.08%
2024
7,033
1,459
8,492
17.18%
47.46%
2023
1,032
979
2,011
48.68%
47.29%
2022
843
599
1,442
41.54%
45.44%
2021
910
494
1,404
35.19%
44.40%
2020
899
498
1,397
35.65%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
42.44%
2024
4
2
6
33.33%
41.75%
2023
6
10
16
62.50%
38.64%
2022
4
7
11
63.64%
39.39%
2021
6
3
9
33.33%
40.41%
2020
1
2
3
66.67%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,487
963
5,450
17.67%
38.98%
2024
7,033
1,568
8,601
18.23%
39.58%
2023
4,765
1,468
6,233
23.55%
36.96%
2022
2,356
1,047
3,403
30.77%
37.07%
2021
2,716
1,676
4,392
38.16%
39.17%
2020
2,984
2,227
5,211
42.74%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9
303
312
97.12%
83.87%
2024
15
496
511
97.06%
81.44%
2023
15
83
98
84.69%
74.87%
2022
22
51
73
69.86%
72.69%
2021
21
31
52
59.62%
79.01%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
208
548
756
72.49%
13.25%
2024
140
261
401
65.09%
12.32%
2023
113
188
301
62.46%
16.34%
2022
122
194
316
61.39%
11.13%
2021
90
329
419
78.52%
18.93%
2020
127
334
461
72.45%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
0
29
29
100.00%
46.15%
2021
0
10
10
100.00%
46.87%
2020
85
31
116
26.72%
43.90%