Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,861
1,232
9,093
13.55%
23.88%
2024
16,490
2,721
19,211
14.16%
23.31%
2023
29,460
4,771
34,231
13.94%
22.83%
2022
32,069
5,223
37,292
14.01%
23.10%
2021
38,652
5,805
44,457
13.06%
22.81%
2020
36,253
5,125
41,378
12.39%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
56
47
103
45.63%
49.08%
2024
104
81
185
43.78%
47.46%
2023
228
180
408
44.12%
47.29%
2022
240
177
417
42.45%
45.44%
2021
248
210
458
45.85%
44.40%
2020
243
159
402
39.55%
42.45%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
13.25%
2024
1
0
1
0.00%
12.32%
2023
1
0
1
0.00%
16.34%
2022
1
0
1
0.00%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,402
1,722
3,124
55.12%
45.21%
2024
2,879
3,572
6,451
55.37%
45.23%
2023
4,801
6,449
11,250
57.32%
44.64%
2022
5,212
7,520
12,732
59.06%
46.15%
2021
5,576
7,382
12,958
56.97%
46.87%
2020
5,931
6,333
12,264
51.64%
43.90%