Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
13,306
10,060
23,366
43.05%
23.31%
2023
12,068
8,415
20,483
41.08%
22.83%
2022
9,040
6,626
15,666
42.30%
23.10%
2021
9,112
5,869
14,981
39.18%
22.81%
2020
8,319
5,052
13,371
37.78%
21.51%
2019
10,443
6,977
17,420
40.05%
22.66%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,521
24,069
44,590
53.98%
45.22%
2023
16,009
19,076
35,085
54.37%
44.64%
2022
13,778
15,890
29,668
53.56%
46.15%
2021
14,501
16,169
30,670
52.72%
46.87%
2020
14,315
15,595
29,910
52.14%
43.90%
2019
17,713
27,124
44,837
60.49%
42.09%