Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,000
538
2,538
21.20%
23.88%
2024
2,511
619
3,130
19.78%
23.31%
2023
2,556
653
3,209
20.35%
22.83%
2022
2,489
567
3,056
18.55%
23.10%
2021
2,753
629
3,382
18.60%
22.81%
2020
3,101
695
3,796
18.31%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
214
65
279
23.30%
49.08%
2024
222
56
278
20.14%
47.46%
2023
214
54
268
20.15%
47.29%
2022
224
61
285
21.40%
45.44%
2021
201
62
263
23.57%
44.40%
2020
252
47
299
15.72%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24
5
29
17.24%
42.44%
2024
40
2
42
4.76%
41.75%
2023
31
3
34
8.82%
38.64%
2022
28
1
29
3.45%
39.39%
2021
33
5
38
13.16%
40.41%
2020
28
5
33
15.15%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3
0
3
0.00%
38.98%
2024
4
1
5
20.00%
39.58%
2023
5
1
6
16.67%
36.96%
2022
2
1
3
33.33%
37.07%
2021
3
0
3
0.00%
39.17%
2020
1
1
2
50.00%
35.42%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
881
236
1,117
21.13%
45.21%
2024
1,026
252
1,278
19.72%
45.23%
2023
1,070
281
1,351
20.80%
44.64%
2022
1,056
192
1,248
15.38%
46.15%
2021
1,084
285
1,369
20.82%
46.87%
2020
1,249
254
1,503
16.90%
43.90%