Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										158
									
									
										17
									
									
										175
									
									
										9.71%
									
									
										23.31%
									
								
										2023
									
									
										154
									
									
										14
									
									
										168
									
									
										8.33%
									
									
										22.83%
									
								
										2022
									
									
										422
									
									
										92
									
									
										514
									
									
										17.90%
									
									
										23.10%
									
								
										2021
									
									
										958
									
									
										235
									
									
										1,193
									
									
										19.70%
									
									
										22.81%
									
								
										2020
									
									
										768
									
									
										194
									
									
										962
									
									
										20.17%
									
									
										21.51%
									
								
										2019
									
									
										909
									
									
										235
									
									
										1,144
									
									
										20.54%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										68
									
									
										14
									
									
										82
									
									
										17.07%
									
									
										47.45%
									
								
										2023
									
									
										72
									
									
										15
									
									
										87
									
									
										17.24%
									
									
										47.29%
									
								
										2022
									
									
										154
									
									
										25
									
									
										179
									
									
										13.97%
									
									
										45.44%
									
								
										2021
									
									
										338
									
									
										65
									
									
										403
									
									
										16.13%
									
									
										44.40%
									
								
										2020
									
									
										317
									
									
										55
									
									
										372
									
									
										14.78%
									
									
										42.45%
									
								
										2019
									
									
										354
									
									
										79
									
									
										433
									
									
										18.24%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										590
									
									
										269
									
									
										859
									
									
										31.32%
									
									
										41.74%
									
								
										2023
									
									
										772
									
									
										250
									
									
										1,022
									
									
										24.46%
									
									
										38.64%
									
								
										2022
									
									
										591
									
									
										272
									
									
										863
									
									
										31.52%
									
									
										39.39%
									
								
										2021
									
									
										591
									
									
										315
									
									
										906
									
									
										34.77%
									
									
										40.41%
									
								
										2020
									
									
										557
									
									
										553
									
									
										1,110
									
									
										49.82%
									
									
										48.09%
									
								
										2019
									
									
										587
									
									
										280
									
									
										867
									
									
										32.30%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										5,029
									
									
										1,053
									
									
										6,082
									
									
										17.31%
									
									
										39.58%
									
								
										2023
									
									
										6,648
									
									
										909
									
									
										7,557
									
									
										12.03%
									
									
										36.96%
									
								
										2022
									
									
										5,011
									
									
										1,067
									
									
										6,078
									
									
										17.56%
									
									
										37.07%
									
								
										2021
									
									
										3,936
									
									
										1,151
									
									
										5,087
									
									
										22.63%
									
									
										39.17%
									
								
										2020
									
									
										4,417
									
									
										1,158
									
									
										5,575
									
									
										20.77%
									
									
										35.42%
									
								
										2019
									
									
										5,219
									
									
										1,299
									
									
										6,518
									
									
										19.93%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										10
									
									
										2
									
									
										12
									
									
										16.67%
									
									
										12.32%
									
								
										2023
									
									
										13
									
									
										4
									
									
										17
									
									
										23.53%
									
									
										16.34%
									
								
										2022
									
									
										8
									
									
										7
									
									
										15
									
									
										46.67%
									
									
										11.13%
									
								
										2021
									
									
										10
									
									
										2
									
									
										12
									
									
										16.67%
									
									
										18.93%
									
								
										2020
									
									
										9
									
									
										6
									
									
										15
									
									
										40.00%
									
									
										20.93%
									
								
										2019
									
									
										11
									
									
										2
									
									
										13
									
									
										15.38%
									
									
										16.90%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										135
									
									
										19
									
									
										154
									
									
										12.34%
									
									
										35.33%
									
								
										2023
									
									
										133
									
									
										18
									
									
										151
									
									
										11.92%
									
									
										35.67%
									
								
										2022
									
									
										135
									
									
										31
									
									
										166
									
									
										18.67%
									
									
										37.14%
									
								
										2021
									
									
										140
									
									
										30
									
									
										170
									
									
										17.65%
									
									
										35.46%
									
								
										2020
									
									
										108
									
									
										15
									
									
										123
									
									
										12.20%
									
									
										33.86%
									
								
										2019
									
									
										148
									
									
										8
									
									
										156
									
									
										5.13%
									
									
										34.01%