Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
16,823
8,457
25,280
33.45%
22.80%
2023
13,024
8,703
21,727
40.06%
22.83%
2022
16,250
10,213
26,463
38.59%
23.10%
2021
17,991
11,623
29,614
39.25%
22.81%
2020
15,198
8,889
24,087
36.90%
21.51%
2019
16,001
8,750
24,751
35.35%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,120
695
1,815
38.29%
47.78%
2023
903
688
1,591
43.24%
47.29%
2022
748
507
1,255
40.40%
45.44%
2021
622
664
1,286
51.63%
44.40%
2020
324
326
650
50.15%
42.45%
2019
56
64
120
53.33%
44.33%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,560
11,935
33,495
35.63%
45.00%
2023
19,224
11,555
30,779
37.54%
44.64%
2022
22,158
12,571
34,729
36.20%
46.15%
2021
22,247
11,716
33,963
34.50%
46.87%
2020
18,222
9,920
28,142
35.25%
43.90%
2019
20,850
10,131
30,981
32.70%
42.09%