Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,814
3,139
9,953
31.54%
23.88%
2024
10,394
4,623
15,017
30.79%
23.31%
2023
7,296
3,246
10,542
30.79%
22.83%
2022
4,493
2,247
6,740
33.34%
23.10%
2021
5,105
2,734
7,839
34.88%
22.81%
2020
4,988
2,789
7,777
35.86%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8,383
5,566
13,949
39.90%
45.21%
2024
10,174
5,966
16,140
36.96%
45.23%
2023
6,232
3,628
9,860
36.80%
44.64%
2022
4,603
3,354
7,957
42.15%
46.15%
2021
5,429
4,680
10,109
46.30%
46.87%
2020
5,033
3,830
8,863
43.21%
43.90%