Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,598
71
1,669
4.25%
23.88%
2024
1,771
82
1,853
4.43%
23.31%
2023
1,718
99
1,817
5.45%
22.83%
2022
1,764
81
1,845
4.39%
23.10%
2021
1,845
80
1,925
4.16%
22.81%
2020
1,880
86
1,966
4.37%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3
0
3
0.00%
49.08%
2024
0
0
0
0.00%
47.46%
2023
5
0
5
0.00%
47.29%
2022
1
1
2
50.00%
45.44%
2021
1
1
2
50.00%
44.40%
2020
2
0
2
0.00%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
604
160
764
20.94%
38.98%
2024
608
142
750
18.93%
39.58%
2023
535
124
659
18.82%
36.96%
2022
677
191
868
22.00%
37.07%
2021
654
168
822
20.44%
39.17%
2020
583
141
724
19.48%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
0
2
0.00%
13.25%
2024
1
1
2
50.00%
12.32%
2023
2
0
2
0.00%
16.34%
2022
3
0
3
0.00%
11.13%
2021
4
1
5
20.00%
18.93%
2020
7
0
7
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
254
9
263
3.42%
45.21%
2024
279
12
291
4.12%
45.23%
2023
273
9
282
3.19%
44.64%
2022
281
18
299
6.02%
46.15%
2021
256
8
264
3.03%
46.87%
2020
291
5
296
1.69%
43.90%