Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
12,682
8,967
21,649
41.42%
23.88%
2024
14,261
10,434
24,695
42.25%
23.31%
2023
11,887
8,123
20,010
40.59%
22.83%
2022
10,285
6,896
17,181
40.14%
23.10%
2021
9,119
5,986
15,105
39.63%
22.81%
2020
8,119
4,917
13,036
37.72%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,284
1,893
4,177
45.32%
49.08%
2024
1,868
1,755
3,623
48.44%
47.46%
2023
1,490
1,364
2,854
47.79%
47.29%
2022
1,388
1,175
2,563
45.84%
45.44%
2021
1,179
939
2,118
44.33%
44.40%
2020
909
635
1,544
41.13%
42.45%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
11
13
84.62%
13.25%
2024
0
11
11
100.00%
12.32%
2023
0
3
3
100.00%
16.34%
2022
0
0
0
0.00%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8,644
6,400
15,044
42.54%
45.21%
2024
9,425
7,647
17,072
44.79%
45.23%
2023
6,945
5,707
12,652
45.11%
44.64%
2022
6,527
4,694
11,221
41.83%
46.15%
2021
6,424
3,982
10,406
38.27%
46.87%
2020
6,246
3,690
9,936
37.14%
43.90%