Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
14,261
10,434
24,695
42.25%
23.31%
2023
11,887
8,123
20,010
40.59%
22.83%
2022
10,285
6,896
17,181
40.14%
23.10%
2021
9,119
5,986
15,105
39.63%
22.81%
2020
8,119
4,917
13,036
37.72%
21.51%
2019
8,874
5,574
14,448
38.58%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,868
1,755
3,623
48.44%
47.45%
2023
1,490
1,364
2,854
47.79%
47.29%
2022
1,388
1,175
2,563
45.84%
45.44%
2021
1,179
939
2,118
44.33%
44.40%
2020
909
635
1,544
41.13%
42.45%
2019
1,161
888
2,049
43.34%
44.33%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
11
11
100.00%
12.32%
2023
0
3
3
100.00%
16.34%
2022
0
0
0
0.00%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
9,425
7,647
17,072
44.79%
45.22%
2023
6,945
5,707
12,652
45.11%
44.64%
2022
6,527
4,694
11,221
41.83%
46.15%
2021
6,424
3,982
10,406
38.27%
46.87%
2020
6,246
3,690
9,936
37.14%
43.90%
2019
8,478
5,456
13,934
39.16%
42.09%