Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
87
27
114
23.68%
23.88%
2024
322
142
464
30.60%
23.31%
2023
685
306
991
30.88%
22.83%
2022
815
318
1,133
28.07%
23.10%
2021
805
340
1,145
29.69%
22.81%
2020
735
319
1,054
30.27%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
29
19
48
39.58%
47.46%
2023
74
90
164
54.88%
47.29%
2022
78
61
139
43.88%
45.44%
2021
41
28
69
40.58%
44.40%
2020
46
45
91
49.45%
42.45%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
53
94
147
63.95%
13.25%
2024
103
287
390
73.59%
12.32%
2023
143
324
467
69.38%
16.34%
2022
147
375
522
71.84%
11.13%
2021
150
342
492
69.51%
18.93%
2020
221
348
569
61.16%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
35
25
60
41.67%
45.21%
2024
116
90
206
43.69%
45.23%
2023
213
180
393
45.80%
44.64%
2022
243
236
479
49.27%
46.15%
2021
233
216
449
48.11%
46.87%
2020
272
209
481
43.45%
43.90%