Direct Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9,411
8,046
17,457
46.09%
23.88%
2024
6,609
5,410
12,019
45.01%
23.31%
2023
5,774
4,530
10,304
43.96%
22.83%
2022
4,842
3,868
8,710
44.41%
23.10%
2021
4,523
3,356
7,879
42.59%
22.81%
2020
3,814
2,624
6,438
40.76%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7
53
60
88.33%
38.98%
2024
11
27
38
71.05%
39.58%
2023
21
38
59
64.41%
36.96%
2022
9
18
27
66.67%
37.07%
2021
11
8
19
42.11%
39.17%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11,008
10,608
21,616
49.07%
45.21%
2024
7,982
7,534
15,516
48.56%
45.23%
2023
5,944
6,103
12,047
50.66%
44.64%
2022
4,691
5,035
9,726
51.77%
46.15%
2021
5,175
4,820
9,995
48.22%
46.87%
2020
4,794
3,977
8,771
45.34%
43.90%