Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,773
953
2,726
34.96%
23.88%
2024
1,688
989
2,677
36.94%
23.31%
2023
1,429
793
2,222
35.69%
22.83%
2022
1,697
481
2,178
22.08%
23.10%
2021
2,056
530
2,586
20.49%
22.81%
2020
2,084
531
2,615
20.31%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
33
21
54
38.89%
49.08%
2024
55
20
75
26.67%
47.46%
2023
71
36
107
33.64%
47.29%
2022
97
45
142
31.69%
45.44%
2021
92
46
138
33.33%
44.40%
2020
133
44
177
24.86%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
27
49
76
64.47%
42.44%
2024
65
94
159
59.12%
41.75%
2023
82
152
234
64.96%
38.64%
2022
77
167
244
68.44%
39.39%
2021
119
192
311
61.74%
40.41%
2020
115
410
525
78.10%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
33
22
55
40.00%
38.98%
2024
55
23
78
29.49%
39.58%
2023
88
29
117
24.79%
36.96%
2022
58
36
94
38.30%
37.07%
2021
85
34
119
28.57%
39.17%
2020
70
25
95
26.32%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5
5
10
50.00%
13.25%
2024
1
4
5
80.00%
12.32%
2023
3
24
27
88.89%
16.34%
2022
17
33
50
66.00%
11.13%
2021
13
14
27
51.85%
18.93%
2020
17
19
36
52.78%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
404
245
649
37.75%
45.21%
2024
374
279
653
42.73%
45.23%
2023
278
210
488
43.03%
44.64%
2022
327
218
545
40.00%
46.15%
2021
340
218
558
39.07%
46.87%
2020
356
205
561
36.54%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
48
4
52
7.69%
34.83%
2024
90
25
115
21.74%
35.33%
2023
89
26
115
22.61%
35.67%
2022
113
21
134
15.67%
37.14%
2021
125
39
164
23.78%
35.46%
2020
180
37
217
17.05%
33.86%