CSAA General Ins Co
					
										Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										11,750
									
									
										24,016
									
									
										35,766
									
									
										67.15%
									
									
										23.31%
									
								
										2023
									
									
										43,805
									
									
										12,542
									
									
										56,347
									
									
										22.26%
									
									
										22.83%
									
								
										2022
									
									
										36,890
									
									
										11,639
									
									
										48,529
									
									
										23.98%
									
									
										23.10%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										13,028
									
									
										4,477
									
									
										17,505
									
									
										25.58%
									
									
										39.58%
									
								
										2023
									
									
										10,394
									
									
										3,441
									
									
										13,835
									
									
										24.87%
									
									
										36.96%
									
								
										2022
									
									
										6,201
									
									
										3,274
									
									
										9,475
									
									
										34.55%
									
									
										37.07%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3
									
									
										6
									
									
										9
									
									
										66.67%
									
									
										12.32%
									
								
										2023
									
									
										4
									
									
										8
									
									
										12
									
									
										66.67%
									
									
										16.34%
									
								
										2022
									
									
										2
									
									
										9
									
									
										11
									
									
										81.82%
									
									
										11.13%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										16,301
									
									
										10,303
									
									
										26,604
									
									
										38.73%
									
									
										45.22%
									
								
										2023
									
									
										9,491
									
									
										4,778
									
									
										14,269
									
									
										33.49%
									
									
										44.64%
									
								
										2022
									
									
										8,421
									
									
										4,802
									
									
										13,223
									
									
										36.32%
									
									
										46.15%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										9
									
									
										9
									
									
										18
									
									
										50.00%
									
									
										35.67%
									
								
										2022
									
									
										7
									
									
										18
									
									
										25
									
									
										72.00%
									
									
										37.14%