Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
128,367
47,688
176,055
27.09%
23.31%
2023
128,407
46,108
174,515
26.42%
22.83%
2022
117,361
41,823
159,184
26.27%
23.10%
2021
122,717
41,749
164,466
25.38%
22.81%
2020
105,096
31,917
137,013
23.29%
21.51%
2019
113,051
38,416
151,467
25.36%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,539
2,693
5,232
51.47%
47.45%
2023
2,678
2,735
5,413
50.53%
47.29%
2022
2,577
2,696
5,273
51.13%
45.44%
2021
2,184
2,132
4,316
49.40%
44.40%
2020
1,741
1,485
3,226
46.03%
42.45%
2019
2,155
1,703
3,858
44.14%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
19
9
28
32.14%
41.74%
2023
9
3
12
25.00%
38.64%
2022
7
2
9
22.22%
39.39%
2021
3
1
4
25.00%
40.41%
2020
0
0
0
0.00%
48.09%
2019
0
0
0
0.00%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
276
187
463
40.39%
39.58%
2023
342
150
492
30.49%
36.96%
2022
307
146
453
32.23%
37.07%
2021
267
148
415
35.66%
39.17%
2020
386
171
557
30.70%
35.42%
2019
331
257
588
43.71%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
96.09%
2023
0
0
0
0.00%
95.22%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
2020
0
0
0
0.00%
94.02%
2019
0
0
0
0.00%
94.59%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
227
119
346
34.39%
12.32%
2023
127
99
226
43.81%
16.34%
2022
214
144
358
40.22%
11.13%
2021
124
100
224
44.64%
18.93%
2020
165
121
286
42.31%
20.93%
2019
129
89
218
40.83%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
40,489
32,828
73,317
44.78%
45.22%
2023
39,364
29,246
68,610
42.63%
44.64%
2022
34,929
26,681
61,610
43.31%
46.15%
2021
37,026
30,506
67,532
45.17%
46.87%
2020
33,556
24,207
57,763
41.91%
43.90%
2019
41,567
28,137
69,704
40.37%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
4.30%