Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3,254
									
									
										3,580
									
									
										6,834
									
									
										52.39%
									
									
										23.31%
									
								
										2023
									
									
										4,681
									
									
										5,090
									
									
										9,771
									
									
										52.09%
									
									
										22.83%
									
								
										2022
									
									
										3,915
									
									
										4,724
									
									
										8,639
									
									
										54.68%
									
									
										23.10%
									
								
										2021
									
									
										4,048
									
									
										4,047
									
									
										8,095
									
									
										49.99%
									
									
										22.81%
									
								
										2020
									
									
										3,894
									
									
										3,662
									
									
										7,556
									
									
										48.46%
									
									
										21.51%
									
								
										2019
									
									
										3,323
									
									
										3,795
									
									
										7,118
									
									
										53.32%
									
									
										22.66%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										6,080
									
									
										11,481
									
									
										17,561
									
									
										65.38%
									
									
										45.22%
									
								
										2023
									
									
										4,689
									
									
										11,335
									
									
										16,024
									
									
										70.74%
									
									
										44.64%
									
								
										2022
									
									
										4,473
									
									
										9,584
									
									
										14,057
									
									
										68.18%
									
									
										46.15%
									
								
										2021
									
									
										5,042
									
									
										9,306
									
									
										14,348
									
									
										64.86%
									
									
										46.87%
									
								
										2020
									
									
										4,441
									
									
										6,447
									
									
										10,888
									
									
										59.21%
									
									
										43.90%
									
								
										2019
									
									
										4,453
									
									
										5,945
									
									
										10,398
									
									
										57.17%
									
									
										42.09%