Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
59,913
25,320
85,233
29.71%
23.88%
2024
54,349
22,676
77,025
29.44%
23.31%
2023
54,312
22,065
76,377
28.89%
22.83%
2022
47,473
19,895
67,368
29.53%
23.10%
2021
48,291
19,631
67,922
28.90%
22.81%
2020
39,929
14,591
54,520
26.76%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
2
2
4
50.00%
45.44%
2021
4
4
8
50.00%
44.40%
2020
3
7
10
70.00%
42.45%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
37
20
57
35.09%
13.25%
2024
33
32
65
49.23%
12.32%
2023
28
18
46
39.13%
16.34%
2022
23
17
40
42.50%
11.13%
2021
40
18
58
31.03%
18.93%
2020
40
17
57
29.82%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16,524
14,286
30,810
46.37%
45.21%
2024
15,131
12,644
27,775
45.52%
45.23%
2023
13,909
10,550
24,459
43.13%
44.64%
2022
12,310
9,104
21,414
42.51%
46.15%
2021
12,496
12,130
24,626
49.26%
46.87%
2020
10,870
9,128
19,998
45.64%
43.90%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
3.84%
2024
0
0
0
0.00%
4.30%