Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,295
1,191
4,486
26.55%
22.80%
2023
2,934
1,044
3,978
26.24%
22.83%
2022
2,712
740
3,452
21.44%
23.10%
2021
2,206
523
2,729
19.16%
22.81%
2020
1,622
70
1,692
4.14%
21.51%
2019
2,065
183
2,248
8.14%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
47
7
54
12.96%
47.78%
2023
39
11
50
22.00%
47.29%
2022
20
8
28
28.57%
45.44%
2021
32
6
38
15.79%
44.40%
2020
53
2
55
3.64%
42.45%
2019
40
13
53
24.53%
44.33%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
552
326
878
37.13%
39.63%
2023
1,146
636
1,782
35.69%
36.96%
2022
586
344
930
36.99%
37.07%
2021
512
256
768
33.33%
39.17%
2020
279
38
317
11.99%
35.42%
2019
272
33
305
10.82%
35.34%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
900
496
1,396
35.53%
45.00%
2023
757
405
1,162
34.85%
44.64%
2022
659
305
964
31.64%
46.15%
2021
551
209
760
27.50%
46.87%
2020
468
62
530
11.70%
43.90%
2019
698
165
863
19.12%
42.09%