Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,470
736
5,206
14.14%
22.82%
2022
4,335
785
5,120
15.33%
23.10%
2021
3,738
593
4,331
13.69%
22.81%
2020
3,230
759
3,989
19.03%
21.51%
2019
3,854
780
4,634
16.83%
22.66%
2018
3,828
527
4,355
12.10%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
98
23
121
19.01%
47.27%
2022
98
31
129
24.03%
45.41%
2021
85
22
107
20.56%
44.40%
2020
80
32
112
28.57%
42.42%
2019
98
28
126
22.22%
44.33%
2018
91
25
116
21.55%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
165
52
217
23.96%
38.64%
2022
198
36
234
15.38%
39.39%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,061
235
1,296
18.13%
44.64%
2022
970
252
1,222
20.62%
46.15%
2021
829
213
1,042
20.44%
46.87%
2020
786
256
1,042
24.57%
43.90%
2019
1,072
282
1,354
20.83%
42.09%
2018
1,024
254
1,278
19.87%
39.60%