Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
437
165
602
27.41%
22.80%
2023
385
167
552
30.25%
22.83%
2022
321
152
473
32.14%
23.10%
2021
2,203
420
2,623
16.01%
22.81%
2020
3,926
678
4,604
14.73%
21.51%
2019
4,240
1,064
5,304
20.06%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
47.78%
2023
12
203
215
94.42%
47.29%
2022
118
329
447
73.60%
45.44%
2021
29
213
242
88.02%
44.40%
2020
67
268
335
80.00%
42.45%
2019
162
151
313
48.24%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
41.49%
2023
0
0
0
0.00%
38.64%
2022
0
0
0
0.00%
39.39%
2021
0
0
0
0.00%
40.41%
2020
0
0
0
0.00%
48.09%
2019
7
5
12
41.67%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
63,452
51,660
115,112
44.88%
39.63%
2023
45,755
48,059
93,814
51.23%
36.96%
2022
44,700
47,850
92,550
51.70%
37.07%
2021
52,470
51,701
104,171
49.63%
39.17%
2020
48,492
44,305
92,797
47.74%
35.42%
2019
41,430
42,183
83,613
50.45%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
9,492
4,092
13,584
30.12%
12.77%
2023
8,912
3,250
12,162
26.72%
16.34%
2022
7,686
2,449
10,135
24.16%
11.13%
2021
4,918
2,599
7,517
34.57%
18.93%
2020
4,178
2,276
6,454
35.26%
20.93%
2019
3,430
2,219
5,649
39.28%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
22
37
59
62.71%
45.00%
2023
29
24
53
45.28%
44.64%
2022
22
21
43
48.84%
46.15%
2021
161
122
283
43.11%
46.87%
2020
237
86
323
26.63%
43.90%
2019
245
133
378
35.19%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
293
154
447
34.45%
3.78%
2023
269
140
409
34.23%
4.57%
2022
206
113
319
35.42%
4.29%
2021
165
85
250
34.00%
5.64%
2020
128
74
202
36.63%
5.60%
2019
111
39
150
26.00%
6.35%