Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
26,826
3,601
30,427
11.83%
23.88%
2024
37,421
5,149
42,570
12.10%
23.31%
2023
34,134
5,266
39,400
13.37%
22.83%
2022
31,891
5,145
37,036
13.89%
23.10%
2021
26,572
4,440
31,012
14.32%
22.81%
2020
25,808
4,564
30,372
15.03%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
86
26
112
23.21%
49.08%
2024
70
36
106
33.96%
47.46%
2023
110
51
161
31.68%
47.29%
2022
105
37
142
26.06%
45.44%
2021
113
35
148
23.65%
44.40%
2020
118
46
164
28.05%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
282
246
528
46.59%
42.44%
2024
552
302
854
35.36%
41.75%
2023
364
204
568
35.92%
38.64%
2022
523
261
784
33.29%
39.39%
2021
361
177
538
32.90%
40.41%
2020
416
381
797
47.80%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
66
29
95
30.53%
38.98%
2024
183
84
267
31.46%
39.58%
2023
84
29
113
25.66%
36.96%
2022
334
119
453
26.27%
37.07%
2021
105
43
148
29.05%
39.17%
2020
169
63
232
27.16%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
309
478
787
60.74%
13.25%
2024
351
473
824
57.40%
12.32%
2023
344
420
764
54.97%
16.34%
2022
375
492
867
56.75%
11.13%
2021
409
347
756
45.90%
18.93%
2020
397
376
773
48.64%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,367
1,139
6,506
17.51%
45.21%
2024
6,314
1,285
7,599
16.91%
45.23%
2023
6,122
1,076
7,198
14.95%
44.64%
2022
5,732
1,080
6,812
15.85%
46.15%
2021
5,427
993
6,420
15.47%
46.87%
2020
5,021
846
5,867
14.42%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
63
22
85
25.88%
34.83%
2024
60
19
79
24.05%
35.33%
2023
52
21
73
28.77%
35.67%
2022
59
21
80
26.25%
37.14%
2021
62
17
79
21.52%
35.46%
2020
58
11
69
15.94%
33.86%