Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
414,841
160,365
575,206
27.88%
23.88%
2024
411,434
154,196
565,630
27.26%
23.31%
2023
394,490
145,921
540,411
27.00%
22.83%
2022
362,313
131,426
493,739
26.62%
23.10%
2021
371,817
132,134
503,951
26.22%
22.81%
2020
318,542
98,602
417,144
23.64%
21.51%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
354
197
551
35.75%
13.25%
2024
871
392
1,263
31.04%
12.32%
2023
342
179
521
34.36%
16.34%
2022
1,008
670
1,678
39.93%
11.13%
2021
340
223
563
39.61%
18.93%
2020
501
398
899
44.27%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
169,554
156,439
325,993
47.99%
45.21%
2024
145,490
144,529
290,019
49.83%
45.23%
2023
139,135
124,831
263,966
47.29%
44.64%
2022
117,375
105,942
223,317
47.44%
46.15%
2021
123,933
124,295
248,228
50.07%
46.87%
2020
103,728
96,979
200,707
48.32%
43.90%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
28
29
96.55%
3.84%