Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
411,434
154,196
565,630
27.26%
23.31%
2023
394,490
145,921
540,411
27.00%
22.83%
2022
362,313
131,426
493,739
26.62%
23.10%
2021
371,817
132,134
503,951
26.22%
22.81%
2020
318,542
98,602
417,144
23.64%
21.51%
2019
329,859
124,492
454,351
27.40%
22.66%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
871
392
1,263
31.04%
12.20%
2023
342
179
521
34.36%
16.34%
2022
1,008
670
1,678
39.93%
11.13%
2021
340
223
563
39.61%
18.93%
2020
501
398
899
44.27%
20.93%
2019
271
264
535
49.35%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
145,490
144,529
290,019
49.83%
45.22%
2023
139,135
124,831
263,966
47.29%
44.64%
2022
117,375
105,942
223,317
47.44%
46.15%
2021
123,933
124,295
248,228
50.07%
46.87%
2020
103,728
96,979
200,707
48.32%
43.90%
2019
127,961
109,211
237,172
46.05%
42.09%