Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
17,831
2,600
20,431
12.73%
22.80%
2023
20,249
3,113
23,362
13.33%
22.83%
2022
17,871
2,603
20,474
12.71%
23.10%
2021
14,919
1,492
16,411
9.09%
22.81%
2020
15,600
1,614
17,214
9.38%
21.51%
2019
21,937
2,723
24,660
11.04%
22.66%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,889
1,972
4,861
40.57%
45.00%
2023
3,155
1,943
5,098
38.11%
44.64%
2022
2,857
1,074
3,931
27.32%
46.15%
2021
2,471
1,114
3,585
31.07%
46.87%
2020
2,691
1,325
4,016
32.99%
43.90%
2019
4,331
2,218
6,549
33.87%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
426
320
746
42.90%
35.29%
2023
401
328
729
44.99%
35.67%
2022
288
259
547
47.35%
37.14%
2021
274
188
462
40.69%
35.46%
2020
208
136
344
39.53%
33.86%
2019
238
146
384
38.02%
34.01%