Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
17,384
4,421
21,805
20.28%
22.82%
2022
21,580
5,699
27,279
20.89%
23.10%
2021
25,804
5,931
31,735
18.69%
22.81%
2020
24,271
5,349
29,620
18.06%
21.51%
2019
26,295
6,682
32,977
20.26%
22.66%
2018
28,620
6,030
34,650
17.40%
21.92%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,975
8,078
18,053
44.75%
44.64%
2022
12,890
11,771
24,661
47.73%
46.15%
2021
14,232
12,281
26,513
46.32%
46.87%
2020
12,689
12,341
25,030
49.30%
43.90%
2019
16,466
17,408
33,874
51.39%
42.09%
2018
18,977
16,421
35,398
46.39%
39.60%