Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
58,285
18,982
77,267
24.57%
22.80%
2023
83,909
28,009
111,918
25.03%
22.83%
2022
84,694
28,556
113,250
25.22%
23.10%
2021
70,275
27,880
98,155
28.40%
22.81%
2020
87,950
25,000
112,950
22.13%
21.51%
2019
118,713
34,564
153,277
22.55%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
284
231
515
44.85%
47.78%
2023
103
127
230
55.22%
47.29%
2022
84
74
158
46.84%
45.44%
2021
29
22
51
43.14%
44.40%
2020
32
18
50
36.00%
42.45%
2019
40
57
97
58.76%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
628
2,305
2,933
78.59%
41.49%
2023
742
2,129
2,871
74.16%
38.64%
2022
746
1,909
2,655
71.90%
39.39%
2021
847
1,678
2,525
66.46%
40.41%
2020
777
1,610
2,387
67.45%
48.09%
2019
680
1,848
2,528
73.10%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5,647
5,593
11,240
49.76%
39.63%
2023
9,405
6,274
15,679
40.02%
36.96%
2022
7,958
6,131
14,089
43.52%
37.07%
2021
11,383
8,924
20,307
43.95%
39.17%
2020
12,141
10,080
22,221
45.36%
35.42%
2019
12,930
10,383
23,313
44.54%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
30
397
427
92.97%
81.20%
2023
47
282
329
85.71%
74.87%
2022
27
236
263
89.73%
72.69%
2021
24
168
192
87.50%
79.01%
2020
47
194
241
80.50%
80.13%
2019
25
232
257
90.27%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
88,585
29,252
117,837
24.82%
12.77%
2023
76,642
27,114
103,756
26.13%
16.34%
2022
66,247
24,193
90,440
26.75%
11.13%
2021
63,984
25,659
89,643
28.62%
18.93%
2020
81,902
33,743
115,645
29.18%
20.93%
2019
72,287
26,218
98,505
26.62%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,580
13,615
24,195
56.27%
45.00%
2023
13,865
19,649
33,514
58.63%
44.64%
2022
13,137
20,969
34,106
61.48%
46.15%
2021
12,831
20,031
32,862
60.95%
46.87%
2020
14,125
18,085
32,210
56.15%
43.90%
2019
20,956
26,648
47,604
55.98%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
35.29%