Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
89,101
24,906
114,007
21.85%
22.82%
2022
90,357
23,712
114,069
20.79%
23.10%
2021
87,959
23,744
111,703
21.26%
22.81%
2020
69,224
18,570
87,794
21.15%
21.51%
2019
88,335
28,181
116,516
24.19%
22.66%
2018
85,451
27,513
112,964
24.36%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
234
285
519
54.91%
47.27%
2022
283
383
666
57.51%
45.41%
2021
464
742
1,206
61.53%
44.40%
2020
908
2,294
3,202
71.64%
42.42%
2019
1,390
4,517
5,907
76.47%
44.33%
2018
967
4,238
5,205
81.42%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
174
219
393
55.73%
38.64%
2022
144
192
336
57.14%
39.39%
2021
231
505
736
68.61%
40.41%
2020
258
250
508
49.21%
48.09%
2019
175
207
382
54.19%
43.30%
2018
217
218
435
50.11%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,813
11,141
20,954
53.17%
36.96%
2022
8,903
8,748
17,651
49.56%
37.08%
2021
15,338
20,039
35,377
56.64%
39.17%
2020
13,944
10,552
24,496
43.08%
35.42%
2019
9,775
7,704
17,479
44.08%
35.34%
2018
11,728
9,963
21,691
45.93%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9
29
38
76.32%
16.34%
2022
13
19
32
59.38%
11.13%
2021
7
22
29
75.86%
18.93%
2020
8
12
20
60.00%
20.93%
2019
7
15
22
68.18%
16.90%
2018
7
10
17
58.82%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
17,616
30,862
48,478
63.66%
44.64%
2022
16,019
29,924
45,943
65.13%
46.15%
2021
14,514
25,871
40,385
64.06%
46.87%
2020
12,636
20,086
32,722
61.38%
43.90%
2019
20,285
31,482
51,767
60.81%
42.09%
2018
20,223
30,562
50,785
60.18%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
2018
0
0
0
0.00%
70.45%
