Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										809
									
									
										600
									
									
										1,409
									
									
										42.58%
									
									
										22.81%
									
								
										2020
									
									
										689
									
									
										347
									
									
										1,036
									
									
										33.49%
									
									
										21.51%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										22.66%
									
								
										2018
									
									
										1,104
									
									
										551
									
									
										1,655
									
									
										33.29%
									
									
										21.92%
									
								
										2017
									
									
										1,106
									
									
										567
									
									
										1,673
									
									
										33.89%
									
									
										22.02%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										678
									
									
										634
									
									
										1,312
									
									
										48.32%
									
									
										44.40%
									
								
										2020
									
									
										431
									
									
										403
									
									
										834
									
									
										48.32%
									
									
										42.45%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										44.33%
									
								
										2018
									
									
										986
									
									
										709
									
									
										1,695
									
									
										41.83%
									
									
										44.16%
									
								
										2017
									
									
										845
									
									
										633
									
									
										1,478
									
									
										42.83%
									
									
										44.67%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										66
									
									
										69
									
									
										135
									
									
										51.11%
									
									
										40.41%
									
								
										2020
									
									
										28
									
									
										38
									
									
										66
									
									
										57.58%
									
									
										48.09%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										43.30%
									
								
										2018
									
									
										42
									
									
										30
									
									
										72
									
									
										41.67%
									
									
										41.13%
									
								
										2017
									
									
										68
									
									
										39
									
									
										107
									
									
										36.45%
									
									
										43.29%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										39.17%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										35.42%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										35.34%
									
								
										2018
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										34.35%
									
								
										2017
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										34.90%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										176
									
									
										573
									
									
										749
									
									
										76.50%
									
									
										18.93%
									
								
										2020
									
									
										67
									
									
										244
									
									
										311
									
									
										78.46%
									
									
										20.93%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.90%
									
								
										2018
									
									
										76
									
									
										102
									
									
										178
									
									
										57.30%
									
									
										11.94%
									
								
										2017
									
									
										66
									
									
										72
									
									
										138
									
									
										52.17%
									
									
										20.44%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										46.87%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										43.90%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										42.09%
									
								
										2018
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										39.60%
									
								
										2017
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										38.71%
									
								
										Product Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										84.45%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										83.02%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.57%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										16
									
									
										72
									
									
										88
									
									
										81.82%
									
									
										62.74%
									
								
										2020
									
									
										8
									
									
										25
									
									
										33
									
									
										75.76%
									
									
										61.51%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.02%
									
								
										2018
									
									
										10
									
									
										160
									
									
										170
									
									
										94.12%
									
									
										70.45%
									
								
										2017
									
									
										30
									
									
										182
									
									
										212
									
									
										85.85%
									
									
										47.26%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2021
									
									
										4,705
									
									
										2,976
									
									
										7,681
									
									
										38.74%
									
									
										35.46%
									
								
										2020
									
									
										2,199
									
									
										1,148
									
									
										3,347
									
									
										34.30%
									
									
										33.86%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										34.01%
									
								
										2018
									
									
										5,161
									
									
										1,213
									
									
										6,374
									
									
										19.03%
									
									
										32.34%
									
								
										2017
									
									
										3,968
									
									
										809
									
									
										4,777
									
									
										16.94%
									
									
										28.29%