Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
43,988
17,089
61,077
27.98%
23.31%
2023
37,105
13,791
50,896
27.10%
22.83%
2022
41,502
16,933
58,435
28.98%
23.10%
2021
43,831
17,546
61,377
28.59%
22.81%
2020
37,039
11,404
48,443
23.54%
21.51%
2019
38,618
11,842
50,460
23.47%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6
0
6
0.00%
47.45%
2023
192
405
597
67.84%
47.29%
2022
287
1,078
1,365
78.97%
45.44%
2021
365
881
1,246
70.71%
44.40%
2020
85
23
108
21.30%
42.45%
2019
152
16
168
9.52%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
31
10
41
24.39%
40.41%
2020
131
34
165
20.61%
48.09%
2019
512
208
720
28.89%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
89,363
57,394
146,757
39.11%
39.58%
2023
89,680
52,998
142,678
37.15%
36.96%
2022
83,986
48,381
132,367
36.55%
37.07%
2021
80,173
55,124
135,297
40.74%
39.17%
2020
75,960
41,287
117,247
35.21%
35.42%
2019
67,232
45,675
112,907
40.45%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1
0
1
0.00%
79.01%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
464
1,586
2,050
77.37%
12.32%
2023
534
1,693
2,227
76.02%
16.34%
2022
522
1,591
2,113
75.30%
11.13%
2021
441
1,694
2,135
79.34%
18.93%
2020
467
1,834
2,301
79.70%
20.93%
2019
483
2,111
2,594
81.38%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
27,477
20,924
48,401
43.23%
45.22%
2023
18,187
17,344
35,531
48.81%
44.64%
2022
21,224
18,458
39,682
46.51%
46.15%
2021
22,089
16,929
39,018
43.39%
46.87%
2020
18,115
13,286
31,401
42.31%
43.90%
2019
20,346
13,837
34,183
40.48%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2020
9
3
12
25.00%
33.86%
2019
48
16
64
25.00%
34.01%